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Job Location | Sheffield |
Education | Not Mentioned |
Salary | Salary negotiable |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time |
Elevation Recruitment Group are recruiting on behalf of a well-established specialist manufacturing company based in Sheffield who are looking to recruit an experienced Systems Analyst to join a progressive global team. The successful candidate will have experience of supporting and developing Dynamics 365 and CRM systems in line with business needs. This role would suit a forward thinking and ambitious analyst with a real drive to be part of the improvement and progressionof systems across all offices and areas of the company.Duties & responsibilities will include:- Reporting to and working with the IT manager to support seven sites across three continents Working with regional sales teams to understand their needs- Customising the system to deliver improvements - Providing training and updates to the business- Day to day support of D365 using a helpdesk ticketing system - Managing mass data changes where needed - Customising D365 to improve the sales process (fields, form changes, workflows) - Running workshops and training sessions to improve the use of the tool - Delivering reporting to give a better insight into D365 data - Working as part of the systems team to integrate ERP data into D365 - Experience of the Power Platform, CDS and Power apps - Experience of reporting using PowerBI - Experience with SSRS style reporting - Working across multiple environments, performing restores and importing / exporting solutions The successful candidate will need to demonstrate the following skills and experience:- Proven knowledge of Dynamics 365 Customer Engagement- Proven experience of customisation and design of D635- Experience of the Power Platform, CDS and Power apps, PowerBI and SSRS style reporting - experienced liasing with stakeholders, clients and internal staff and communicating effectively - Experience training out systems changes desriable - Javascript and DotDigital knowledge desirable Package and benefits:- A competitive basic salary - A non-contributory pension scheme - Life assurance and private medical cover- 32 days holiday (including bank holidays and additional days for long service- Other benefits Elevation Business Support is a specialist division of Elevation Recruitment Group focusing on Customer Service positions in Yorkshire and surrounding regions. If you match the specified criteria and are interested in discussing the position in more detail,we would love to hear from you.