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Job Location | Sheffield |
Education | Not Mentioned |
Salary | Competitive salary |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Job Title: Service Transition AdministratorLocation: SheffieldSalary: CompetitiveJob type: Full Time, Permanent.Since 1990, TNS has been a preferred supplier of networking and integrated data services to many leading organizations in the global payments and financial communities, as well as a provider of extensive telecommunications network solutions to service providers.TNS manages some of the largest real-time data communication networks in the world, enabling industry participants to simply, securely and reliably interact and transact with other businesses, to access the data and applications they need, over managed andsecure communications platforms. TNS existing footprint supports millions of connections and provides access to critical databases. TNS network securely blends private and public networking to enable customers to utilize a single connection for "one-to-many"and "many-to-many" connections over a global platform.The RoleTNS provides managed services to clients in the Payments and Financial Market sectors that allow them to transact with fully secure, reliable, and high-speed solutions. The Service Transition Management (STM) team primary goal is to provide our customerswith the highest level of support throughout their service transition process.The STA is responsible for the transition of internal & customer services including project creation, service provisioning and order management as well as quoting and circuit ordering with telecom carriers. They will be responsible for the delivery of BAUactivities within the team.As a STA at TNS, you are responsible for ensuring that existing clients have a fantastic on-boarding experience. Working side by side with the Service Transition Coordinators and TNS technical delivery teams, you will support the service initiation, circuitprovisioning, and installation within contracted SLAsResponsibilities
Keyskills :
Customer ServicesCustomer SupportOffice AdministratorOffice SupportAdministratorSales AdministratorOffice AssistantAdmin AssistantAdministrative AssistantGeneral AssistantOffice AdminService AdministratorOfficer Administrator