Secretarial Assistant

Job Description

Secretarial AssistantNHS Professionals manages the temporary work placement (bank) at Sheffield Childrens NHS Foundation Trust, and we are looking for a Secretarial Assistant.Sheffield Childrens NHS Foundation Trust is one of only three dedicated childrens hospital trusts in the UK and provides integrated healthcare for children and young people, including community and mental health care as well as acute and specialist services.We provide a full range of services for residents of Sheffield and South Yorkshire as well as specialised services for patients from across the United Kingdom.Title: Secretarial AssistantBand: 2- £9.49/hourLocation: Western Bank, Sheffield S10 2THStart date: As soon as possibleEnd date: 6 monthsWork Pattern: Monday to Friday, 8.30 to 4.30The Role:To provide and high quality clinical typing and a comprehensive administration service to the specialty teams across the Trust.Duties

• Type dictation from handwritten notes / audio, of clinical letters, and general correspondence - including administration. Ensure that clinic letters are typed and sent out in accordance with the locally agreed standards.
• Communicate electronically with secretaries regarding actions to be outcomed from typing to ensure 18 week targets are met or any other direct instructions from the consultant are communicated.
• Check patient appointments/waiting lists/ tests are booked as dictated by the consultant. Escalate any issues that need resolution partially in line with 18-weeks
• Send out correspondence and up load final clinical letters into EDMS once agreed by Consultant. Deal with own corrections.
• Be able to prioritise workload with the support of the supervisor.
• Ensure any dashboards recording typing turnaround are updated daily.
• Ensure the Secretarial Team Leader is made aware of any outstanding actions on patients pathways (ie outstanding appointments, investigation requests) to support patients care and achievement of waiting time targets
• Update RTT in accordance with Trust guidelines. Assist the administration and clerical team with data base management utilising PAS and other databases.
• Liaise with line manager to determine priority of providing cover for secretaries during their periods of absence
• Ensure all correspondence is dealt with, by reading, assessing, prioritising and escalating any necessary action on behalf of the consultant to the Secretarial Team Lead when required. Scan all correspondence into EDMS when completed and shred remainingpaperwork at an agreed endpoint.
• Deal with simple telephone calls from parents regarding queries about their child.eg checking appointments . If the query is more complex. It is essential that facts are assimilated and appropriate action / advice is given. Ensure consultant / medical/ nursing staff are contacted as appropriate. Escalate any complex / distressed parents telephone calls to the appropriate team member.

Requirments:SKILLS / ATTRIBUTES

• Experience of audio-typing in a secretarial role

In return for your hard work commitment NHS Professionals (NHSP) can offer you some fantastic benefits: -

• Work this week, get paid next - Get paid the following Friday when you release your timesheets by 23:59 on Sunday.
• Get paid to take holiday! - Holiday is accrued during every shift you work.
• Statutory maternity/paternity (subject to qualifying criteria)
• Access to our very own pension scheme called NHSP Stakeholder pension for eligible members
• Free training and development opportunities
• Support when you need it - 24/7 365 days

...and we are part of the NHS family!Who are NHS ProfessionalsNHS Professionals (NHSP), owned by the Department of Health and Social Care (DHSC), works in partnership with hospital trusts to provide a bank of highly skilled temporary workers who want to work flexibly within the NHS.Working through the NHSP bank means Trusts do not have to rely on expensive agencies. Right now, we have over 126,000 members registered on our bank from various roles, grades and specialities, saving the NHS over £70 million each year. This money is then reinvested back into the NHS.Register today for various flexible working options and long-term placement opportunities.We look forward to hearing from you soon. Disclaimer Please note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear fromus within 21 days after submitting your application, please assume you have not been successful on this occasion.

Keyskills :
Experience of audio-typing in a secretarial role