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Food & Beverage Team Leader

Job LocationSheffield
EducationNot Mentioned
Salary18,298 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent,full-timeB

Job Description

Summary Do you enjoy supervising and leading a talented, enthusiastic, passionate team Are you a customer focussed individual wanting to provide exceptional customer service If so this role could be for you.Hours: 1950 annualised hours per year, which may mean in the summer months youre working approx. 42 hours per week, and less in the winter when the opening times are shorter (approx. 35).Typical shift pattern will be approx. 9am5.30pm. Ideally the successful candidate will work one weekend day and we will try to accommodate the same days off for consistency. This can be discussed at interview.Salary: £18, 298 per yearDuration:This is a full time, permanent contract What its like to work here Situated on the edge of the beautiful Peak District, while still being close to Sheffield, Longshaw welcomes thousands of diverse visitors to the estate every year. After significant investment, the new, expanded cafe is now looking to add a strong TeamLeader to the team to help support the business growth. What youll be doing Youll love leading a small team, and with your passion for food and ability to identify new income opportunities, youll assist the Food & Beverage Manager to deliver an excellent experience for all our visitors at our special place. Through effective supervisionand leadership you will motivate the team of staff and volunteers to work towards a culture of exceptional service and make it a great place to work.Ensuring the team are competently trained and compliant with relevant legislation, youll also make sure every food and drink order is beautifully presented and served with a smile. Youll work with your team to ensure the outlet is well presented and tablesare cleared efficiently.Youll be proud to share our valuable work with our customers, and look to contribute new ideas so that we can maximise profit whichcan be reinvested back into our conservation work.Please also read the full role profile, attached tothis advert. Who were looking for To be successful in this role you will work with and lead your team, to deliver exceptional customer service with our cause at the forefront of your mind: Youll need to be;

  • Customer focussed with great communication skills both verbal and written
  • Passionate about food
  • Creative and proactive and love seeking out new opportunities
  • An inspirational leader
  • Confident supervising teamsrotas, managing absence, giving feedback
  • Aware of Health & Safety compliance requirements
The package The National Trust has the motto For everyone, for ever at its heart. Were working hard to create an inclusive culture, where everyone feels they belong. Its important that our people reflect and represent the diversity of the communities and audienceswe serve. We welcome and value difference, so when we say were for everyone, we want everyone to be welcome in our teams too.Wherever youre from, and whatever your background, we want to hear from youand it doesnt matter if youre jam first, cream first, or even if you dont like scones at all. Everyone is welcome.Benefits for working at the National Trust include:
  • Flexible working whenever possible
  • Free parking at most locations
  • Free entry to our properties for you, a guest and your children (under 18)
  • Substantial pension scheme of up to 10% basic salary
Click here to find out moreabout the benefits we offer to support you.

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