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| Job Location | Sheffield |
| Education | Not Mentioned |
| Salary | £18,000 - £20,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent, full-time |
Multilingual Customer Service Advisor Retail Inbound / Customer Service Sheffield / South Yorkshire £8.30 - £9.00 an hour - Full-time My Client, a leader in outsourced appointment setting and customer service are looking for energetic and enthusiastic individuals to join our Call Centre. Within this role, you will be answering calls and responding to online queries for customers in relation to their online orders. The position will involve two weeks training. You will then be given a laptop and a head set and will work from home, given the current climate. There are roles available for individuals with the following language skills: · Danish · Austrian German · French · German · Swedish · Dutch · Portuguese · Finnish WHAT WILL YOU BE DOING…. · Receiving incoming calls and emails from customers regarding online orders placed · Maintaining a high standard of quality work to ensure that customers are treated fairly · Reporting to your Team Manager · Where necessary, refer issues to relevant internal /external department using correct escalation procedures · Representing our clients brand well and ensuring customers are kept satisfied IDEAL CANDIDATES · Have excellent written & verbal communication and customer service skills · Able to work at a fast pace, but also maintain a high standard of quality HOURS OF WORK Normal working hours will be between 9AM-5PM Mon-Fri. Full time work - 37.5 hours per week WHAT WE WILL GIVE YOU · If you have 1 year + customer service experience, you can start on £9 per hour! · Those without previous experience will get £8.30-£8.72 per hour starting rate which will increase based on length of service and performance · 20 days holiday which increases with length of service plus 8 days bank holiday (some will be in lieu where you are required to work) · Youll receive up-to-date training and development in our state of the art training academy. We will nurture your talent, to develop your skills and your career with us · We have a track record of promoting from within, and many of our senior managers started in calling positions, so they understand the importance of every role within the team If this sounds of interest to you then apply to the role or email your CV to