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Administrative Officer

Brook Street
Job LocationSheffield
EducationNot Mentioned
Salary£12.84 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

Brook Street in partnership with the Home Office has a fantastic opportunity to join the Work, Study Family Ukraine, and Visits work areas as an Administrative Officer!Location: SheffieldContract: Temporary, 6-months with the possibility of extension based on performance and demandWorking Hours: Full time, Monday to Friday: 9:00 to 17:00, 37 hours per week, on-siteWhy choose us

  • Develop Your Career: Explore the exciting avenues within the Civil Service and elevate your professional journey.
  • Exciting Work Environment: Brace yourself for a challenging yet immensely rewarding workplace where every day brings new opportunities.
  • Build Resilience and Networks: We are here to support you in building experience, resilience, and invaluable networks to propel your career forward.
You need a valid passport, 2 x proofs of address, proof of NI, and must have lived in the UK for the last 5 years to apply.As an Administrative Officer you will be allocated to casework. The case working will require you to work as either Entry Clearance or Further Leave to Remain Decision Maker. These will be online applications where you will have to assess documentation supportingapplications, for example from individuals wanting to remain in the United Kingdom to work or to study.Key duties:
  • Use complex guidance and policy to consider and make well-judged decisions on customer applications, considering a range of options, to daily targets with performance being monitored against quantity produced as well as the quality and accuracy of decision
  • Articulate complex decisions in a concise, clear manner verbally and in writing
  • Support colleagues to deliver performance of a high standard
  • Deliver against timeliness and quality targets, providing excellent customer service
Essential skills & criteria:
  • Time management
  • Organisation
  • Team working
  • Decision-making
  • Strong IT skills, including being proficient in the use of MS Office packages including Word, Excel, and email
  • Flexible and adaptable as there may be a requirement to work across all work areas, depending on business needs
  • Having responsibility for effective personal and team delivery
Desirable Criteria:
  • Having worked in an office environment before
Training:No holidays within the first 4 weeks. Virtual and/or face-to-face training will be delivered, and on-line/peer/manager guidance will be provided.At Brook Street, we believe that by harnessing diversity of thought and experience across our company, exceptional things happen. We continually strive for a highly diverse workforce and an inclusive culture where everyone feels valued, listened to andable to discover their personal best.Brook Street is a Disability Confident Leader, and we have also hold Gold Award status from the Defence Employer Recognition Scheme.Our supply of Contingent Workers to the Public Sector Resourcing Framework (PSR) has driven us to take further steps in supporting candidates with disabilities or veterans. Through our Guaranteed Interview Scheme, we offer candidates with disabilitiesand veteran who meet the stipulated criteria for the role, a guaranteed interview with a PSR Sourcer.Should you identify as a candidate with a disability or as a veteran, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and the role that you are interested in. We are committed to engagingwith you.Throughout the application process we will discuss any reasonable adjustments needed. Your comfort and accessibility are of utmost importance to us, and we are eager to ensure a seamless communication journey.

Keyskills :
AdministrativeCustomer ServiceDecision-making

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