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Customer Service Advisor

Job LocationSevenoaks
EducationNot Mentioned
Salary£22,050 - £23,625 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

Are you looking for a career change Are you looking to leave the hospitality industry Do you want to work Monday to Friday only Then this may be the role for you.Red Recruitment is recruiting Customer Service Advisors to join one of the fastest-growing specialist insurance providers in the UK. This role will require an individual with excellent administration and processing skills as well as being passionate aboutdelivering outstanding customer service. This position, located in Sevenoaks, contains many benefits as well as a salary of £22,050 per annum.Salary and Benefits for a Customer Service Advisor:

  • Salary: £22,050 per annum, salary will continue to increase every 6 months until it is £23,625 per annum
  • Hours: Monday - Friday, 9am - 5.30pm
  • Contract Type: Permanent
  • Location: Sevenoaks
  • Defined progression paths with training and support
  • Complimentary fresh fruit with tea and coffee facilities
  • Workplace pension scheme
  • 32 days holiday (including Bank Holidays) once permanent
Key Responsibilities of a Customer Service Advisor:
  • Taking ownership of all inbound communication and excelling against customer service level expectations
  • Managing a portfolio of policyholders total loss claims through to settlement
  • Ensuring that complete and thorough investigations are carried out on all cases
  • Prompting investigations on the ownership of a vehicle
  • Maintaining effective diary management to reduce settlement time
Key Skills and Experience of a Customer Service Advisor:
  • Attention to detail is required
  • Strong customer service skills is essential
  • Strong ability to deal with customer complaints
  • Computer literate with excellent administration and processing skills
  • Relevant experience in a claims environment or within a similar role
If you are interested in this position, please apply now!Red Recruitment (Agency)

Keyskills :
Customer Service Claims Handler Total Loss Claims Advisor Administration and processing

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