Naukrijobs UK
Register
London Jobs
Manchester Jobs
Liverpool Jobs
Nottingham Jobs
Birmingham Jobs
Cambridge Jobs
Glasgow Jobs
Bristol Jobs
Wales Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Customer Service

Red Planet Travel Professionals
Job LocationSevenoaks
EducationNot Mentioned
Salary21,000 - 28,000 per annum, OTE
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time Work from home

Job Description

Customer Service (Customer Experience Executive) Do you love Holidays Is so, Why not join one of UKs leading Multi-Award Winning Worldwide Tour Operator and embark on a fantastic new career in the travel industry This Remote CustomerService (Customer Experience Executive) role is a rare opening, offering the lucky selected applicants the opportunity to join a highly successful Tour Operator and receive an outstanding 3 week training programme (on full basic salary) enabling you to becomea travel professional and enjoy this highly rewarding job, along with the holiday perks / fam trips that come with this exciting role.This is a remote / homebased role but you will need to attend our clients HQ in Sevenoaks, Kent for a 3 week initial training period. The Customer Service (Customer Experience Executive) role:You will be selling holidays, tours, and cruises to worldwide destinations to direct customers and travel agents as well as dealing with pre-departure holiday enquiries. Our client offers on the job training so previous travel and/or sales experience isnot essential but would be advantageous.

  • To ensure all incoming calls are answered promptly and dealt with to the best of ability.
  • Respond to and follow up any sales or customer care enquiries received by email, telephone, webchat, or any other channel.
  • To accurately complete bookings and amendments following instructions and using correct codes, prices and taking care to update new client database.
  • Maximise up sale opportunities by ensuring that clients are offered all upgrades and extras on every booking.
  • Assisting clients with all further customer care activities including collecting payments, booking ancillaries with airlines, informing clients of changes to their holiday, processing brochure order requests and general queries from the clients.
  • Attend any relevant training/overseas educational visits provided by the company to develop knowledge and skills.
  • Ensure clients are sent any relevant holiday documentation upon booking and explaining online check in and Manage my Booking.
  • 37.5 hours, 5 days per week between the hours of 9:00am and 7:00pm, Monday through Sunday. Please note this role involves working some weekend days during the month.
  • Any other duties deemed necessary by either your Supervisor, Manager or Director.
Now lets talk about you
  • Experienced in a customer service / sales within a telephone based role
  • Customer centric attitude
  • Professional and courteous in all interactions verbal or non-verbal
  • A passion for travel
  • Great telephone manner - professional and outgoing
  • Excellent organisational skills
  • Good communication skills - both written and verbal, Good PC skills
What you will get in return
  • £21,000 annual basic salary plus sales commission. OTE £28,000
  • On the job training and team building events
  • Educational visits overseas and opportunities
  • Discounted Travel, Christmas Party, Occasional Pizza Fridays
  • Company Pension Scheme
Sounds Like You If so, wed love to hear from you!Important, Please Note: It is unlawful to employ a person in a UK-based role who does not have permission to live and work in the UK. You should make yourself aware of how immigration laws apply to your situation prior to applying.

Keyskills :
Customer ServiceTelephone Manner

APPLY NOW

Customer Service Related Jobs

© 2019 Naukrijobs All Rights Reserved