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Job Location | Sandiacre |
Education | Not Mentioned |
Salary | £35,000 - £38,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time |
SF Recruitment are looking to recruit a motivated, enthusiastic and ambitious Account Manager to focus on managing a diverse portfolio of IT clients, building lasting and professional relationships, and a culture of trust, in order to identify risks or gaps in their technology or services, and to recommend suitable actions or upsells when appropriate. The permanent role is based in Nottingham. You will work between the office and from home. Previous Sales/Account Management experience within IT/Communication Industry is essential to be successful for the role! The strength of the company lies in its loyal workforce, which has a strong customer service ethos and works closely as a team. Responsibilities Include: To build strong and positive relationships with a portfolio of clients at various levels within the organisations, and to act as the clients initial service escalation point, in order to ensure client satisfaction, to spot further business opportunities, and to generate and perpetuate sales. To quote and negotiate for equipment and services that are a best fit with the client business, while driving the company approach to client standardisation, and complying with internal sales processes, with a view to generating sales in line with departmental objectives. To contribute in managing relationships with suppliers, in order to help ensure that the best prices are obtained for the company. To identify the dates of client subscription renewals and agreements and to undertake appropriate sales activities to encourage renewal and/or upgrades, in order to maintain and increase sales whilst minimising clients systems security risks or disruptions. To provide pre-sales advice and support to clients when required in order to ensure satisfaction is maintained and sales are generated. To regularly check the client file in the CRM system to make sure it is always up to date with client contact information, in order to ensure target promotions or technology upsells are always sent to the decision makers. To work as part of a team in order to assist colleagues, to cover for absences, etc. in order to ensure that Company standards are maintained and objectives met. In return for your skills and experience you can expect a competitive basic salary and comprehensive benefits package. You will also enjoy the chance to be in at an exciting stage of the companys development with great future career prospects. Hours - Monday - Friday - 8.30 am - 5.30 pm Salary - £35,000 - £38,000 (Depending on Experience) If you feel like you have the relevant experience for this particular role please apply online.