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Graduate Credit Controller

Job LocationSalford
EducationNot Mentioned
Salary19,000 - 21,500 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Fantastic opportunity for a recent finance graduate to gain their first steps into their accounting career within a reputable business located in the Salford area. The role offers exposure for the graduate credit controller to the inner workings of globalIT businesses finance department.You as the graduate credit controller will report into the Head of Collections, and will be responsible for supporting the wider finance team.Your responsibilities will include:* Responsible for all commercial and domestic collections activities for all services across the portfolio in order to mitigate any bad debt risks.* Work within an existing skilled team to promote great customer interactions and outcomes* To deliver a flexible approach in order to manage and switch between outbound dialling through the dialler as well as inbound telephony demand from customers in relation to all Businesses* Provide solutions to collections enquiries such as cash collection, customer correspondence, Direct Debit applications, disconnections, copy invoices and debt recovery reminder letters etc* Support in Identifying and preparing accounts to be passed to external Debt Collection Agencies (DCAs).To be considered for this role:

  • Good understanding of collections best practice sand ability to deliver a variety of approaches to meet both customer and business needs
  • Excellent communication skills that promote great customer conversations
  • Good core IT skills inclusive of knowledge of Microsoft Word and Excel and mail merge facilities
  • Excellent inter-personal skills and the ability to respond to all credit control queries across the portfolio of sites in an efficient and effective manner
  • Good understanding of legal practices in relation to credit control i.e., GDPR, Financial Hardship, Disconnection Policies
For more information on this fantastic graduate credit controller position within a market leading IT business based in Manchester, or any other finance roles in Greater Manchester or the surrounding area, please contact Dan Collins on or alternatively call+.Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

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