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| Job Location | Sale |
| Education | Not Mentioned |
| Salary | 20,000 - 22,000 per annum, OTE |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
* Managing outgoing and incoming customer calls* Upselling to customers to ensure continued revenue stream* Explaining service and pricingCustomer Service & Sales Admin ExecutiveSale£20k-£22k + bonus Our client is one of the UKs largest and well-known courier & Logistics providers and we are searching for a Customer Service & Sales Executive to join their highly successful team at their site in Sale. This is an extremely important role where you will beresponsible for being the first point of contact for customers, processing orders for same day and next day deliveries, dealing with queries and overall delivering a 1st in class service to all.Monday - Friday but flexibility is required to work 1 in 5 weekends on call.Key Responsibilities: * Managing outgoing and incoming customer calls and managing email enquiry systems.* To keep track of delivery records from the drivers.* Upselling to customers to ensure continued revenue stream.* Handling customer enquiries around availability of services and pricing.* Explaining service and pricing.* Negotiate prices with customers to ensure best margins achieved.* Following up on all enquiries via calls and emails.* Liaise with other branches and 3rd party suppliers and ensure best prices.* Develop lasting customer relationships.* Accurately and efficiently entering all customer information and order details into the system.* Provide a high level of customer care through regular contact, obtaining feedback and monitoring account performance.* Resolving customer issues and queries as necessary.Key Skills: * Experience working in a customer service led & administrative role.* Knowledge of sales processes and customer service skills.* Excellent communication with a strong focus on excellent customer service and relationship building skills.* Strong interpersonal skills, able to organise, administer, plan and prioritise effectively.* Experience of Microsoft Office, Word and Excel and knowledge of CRM systems too.This is a fantastic opportunity to join a very large but continually growing business in a key role as part of their growth, bringing additional opportunities for the right person to develop a career.