Client Operations Associate, Quality Assurance

Job Description

Fisher Investments Europe is a fast-growing investment firm serving the needs of high-net-worth individuals across Europe. We are part of a global asset management organisation that has grown significantly over the past decade and are now searching forsomeone who is looking to start their career in the investment management industry.The Opportunity:Investing can be one of the most important and challenging endeavours in peoples lives. As an International Client Operations Associate, you will become anexpert in the details of financial accounts for clients in multiple countries across Europe, all from our office in London. Reporting to your team manager, youll ensure our clients receive the care they deserve. An International Client Operations role isnot just a job; it is an amazing opportunity to help grow a new group and develop your professional skills for future career progression.The Day-to-Day:Provide high-quality customer service by working behind the scenes with no direct client interactionReviewall client documentation, including anti money-laundering documents, to correctly evaluate their suitability from a company and risk perspective and ensure quality and legal requirements are metCollaborate with partner groups to verify that operational aspectsof every client relationship is set up correctly and all internal requirements are performed accordinglySet up accounts internally for tradingReview all inbound and outbound communications identifying potential obstacles in the asset transfer process and reviewingclient correspondence for accuracyReview client profiles, looking at cash flow requirements, current assets and potential account structures and funding sourcesContinuously follow all compliance proceduresYour Qualifications:A university degree or equivalentcombination of education and experienceHighly reliable and accurateCommitment to maintain quality of work while sticking to a timelineYou are engaging and can connect with a wide array of audiences by phone and emailResponsible, accountable and works wellin a group settingClient focus with desire to support our global growthWhy Fisher Investments Europe:The global Fisher organisation distinguishes itself by putting clients first, providing unmatched service, and taking a personalised approach to investing.You can feel confident knowing that we align with our clients best interests by using a simple and transparent fee structure and recognised European custodians.Its the people that make the Fisher purpose possible, and to help our employees meet their long-termgoals, we offer an array of benefits, including:100% coverage of the supplemental medical and dental premiums for you and your qualified dependents*28 days annual leave, increasing to 30 after 5 years of service, with the ability to purchase up to 3 additionaldaysAnnual Health Screening for you and your qualified dependents*9% company pension contribution with an additional company match up to 5%Two Pension Contributions methods to choose from Monthly gym subsidy* and Cyclescheme programmeInterest-free season ticketloan available for purchase upon six months of employment**Voluntary worldwide business and leisure travel insurance, including winter sports Two Wellness Programmes (free, confidential and available 24/7) Enhanced maternity pay subject to 12-months continuousserviceA collaborative working environment that practises ongoing training, educational support and employee appreciation events We take great pride in our inclusive culture. We value the different perspectives and unique skills you bring to the teamitmakes us all better. Success at Fisher Investments is motivated by results, a collaborative mindset and a commitment to accomplishing great thingsso if you are ready to do that, we are ready for you! Apply today to be a part of a team environment whereyou make a difference in the lives of people by bettering the investment universe.FISHER INVESTMENTS EUROPE IS AN EQUAL OPPORTUNITY EMPLOYER*Employees responsible for any benefit-in-kind taxes as classed by the HMRC**Available only to regular full-time employeeswith at least a 12-month contract