| London Jobs |
| Manchester Jobs |
| Liverpool Jobs |
| Nottingham Jobs |
| Birmingham Jobs |
| Cambridge Jobs |
| Glasgow Jobs |
| Bristol Jobs |
| Wales Jobs |
| London Jobs |
| Manchester Jobs |
| Liverpool Jobs |
| Nottingham Jobs |
| Birmingham Jobs |
| Cambridge Jobs |
| Glasgow Jobs |
| Bristol Jobs |
| Wales Jobs |
| Oil & Gas Jobs |
| Banking Jobs |
| Construction Jobs |
| Top Management Jobs |
| IT - Software Jobs |
| Medical Healthcare Jobs |
| Purchase / Logistics Jobs |
| Sales |
| Ajax Jobs |
| Designing Jobs |
| ASP .NET Jobs |
| Java Jobs |
| MySQL Jobs |
| Sap hr Jobs |
| Software Testing Jobs |
| Html Jobs |
| Job Location | Runcorn |
| Education | Not Mentioned |
| Salary | 9.90 per hour |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Contract , full-time |
Customer Service Administrator40 hours per week Monday to Friday (8.00am until 5.00pm)Locations available: Runcorn, Liverpool, Wirral £9.90 Per hourOverviewOur client who is the leading provider of Gas Central Heating Installations as well as Service & Repair to the Social Housing market has an opportunity for Full time Customer Service Administrators. The market place consists of approximately 5 million homes,managed by 3,500 Housing Associations and Councils across the UK. We are now looking for a Customer Service Administrator to join our team.Working as part of the Operations Support Team, reporting to a Customer Manager, you will responsible for the administrative work associated with the delivery of Service & Repair and Installation contracts for our Social Housing clients.The RoleYou will be working closely with the Field Operations team to deliver exceptional customer service, measured against internal and contract specific Service Level Agreements and Key Performance Indicators.As a Customer Services Administrator, you will find a variety of different tasks to complete daily. These will include, but are not limited to: Responding to daily email traffic internal and external customers and clients Log new customer calls on the appropriate works system, ensuring client priorities are met, while recording accurate quality data. Booking appointments and scheduling work to engineers to maximise daily productivity. Ensuring that all internal work systems are updated accurately and in a timely manner. Ensure appropriate charges are applied to work orders highlighting chargeable opportunities. WeeklyMonthly valuation preparation.The PersonTo be successful in this role you will have good team-working skills, with the ability to respond professionally to customer and client enquiries.We are seeking someone with excellent interpersonal, oral and written communication skills, who is self-motivated with a problem-solving approach. You will have the ability to respond positively to changing workloads and priorities, with a willingness toundertake varied responsibilities.The successful candidate will be a competent user of Microsoft Office (e.g. Outlook, Word and Excel) with strong IT skills and an ability to learn new systems. You will have the ability to prioritise tasks, work well under pressure and manage your workload,with a high attention to detail.Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://candidate-privacy
Keyskills :
Customer ServiceSchedulingAdministrationData Inputting