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| Job Location | Rugby |
| Education | Not Mentioned |
| Salary | £31,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent, full-time |
FRENCH SELECTION (FS)Trilingual IT Technical SupportLocation: RugbySalary: up to £31,000 per annumRef: 2321FTo apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 2321FCompany offers full training and career progressionThe company:A leading designer and manufacturer of interactive displays, with extensive international links, the company is confident in their ability to deliver high-quality, innovative products that meet the needs of customers worldwide.Main duties:To deliver confident and effective first-line technical support to international clients.The role:- Assist customers with technical issues remotely and provide them with effective solutions to ensure a positive outcome- Troubleshoot hardware issues and ensure cases are logged within the specified SLA- Escalate calls with advanced technical queries to the appropriate team- Arrange for the replacement of faulty hardware to be delivered to the customer- Schedule site visits with the field service team- Provide exceptional customer serviceThe candidate:- Fluent in French and Spanish or German (written and spoken)- Customer service or IT support experience desirable- Problem-solving and excellent communication skills- IT literate and computer savvy- Pro-active, confident and dynamic personalityThe salary: up to £31,000 per annumFrench Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanishspeaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.Required skills