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Job Location | Rugby |
Education | Not Mentioned |
Salary | £22,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time |
Recruitment | Training | Business Advice & ConsultancyVacancy profileJob Title: Bi-Lingual Customer Services RepresentativeLocation: RugbySalary: £22,000Type: Full-time, permanentShift: 08:00-19:00 working on a rotating shift pattern.The RoleOur client is an international manufacturing company recruiting for a Customer Services Representative to join their team.The broad outline of the role will be to provide a high standard of customer support, predominantly focused on answering incoming telephone calls, placing customer orders, monitoring online chats and answering customer emails.The candidate must be customer centric, flexible, and have customer service experience. The role is customer orientated and requires excellent problem-solving skills.The role is mostly a reactive role however there will be some degree of proactivity required such as escalating out of stock items, promoting the companys online offering, building rapport with the customer.The candidate must be confident in these areas and driven to succeed as well as a good team player.Main Duties / Responsibilities: