Senior Project Manager

Job Description

As a family-owned business our people are central to our success, and following years of organic, consecutive growth, we’re looking for people who share our core values of sustainability, trust, collaboration, and innovation to drive us forwards.Software never stays the same and neither do we. We want our people to be part of a progressive organisation, encouraged to embrace change and new ideas to shape our future development. Your input is vital, which is why we’re committed to personalised learningpaths for every employee to help you, and us, grow.Our goal is to make the world of work easier as a leader in the HR, payroll, finance, and integration solutions software and services industry. We’re proud to design and develop some of the best business solutions like iTrent and People First to supportour customers’ people-related challenges across every vertical.Looking for the place where you can belong Join MHR and help us shape the world of work. Are you our next Senior Project ManagerAbout the Team!The Professional Project Management team within MHR has grown by 75% in the last 12 months and we recognise the importance and value our Project Managers make in the delivery of our HR, and Payroll solutions to our customers.Individual and team development plus employee satisfaction within the role is our key focus which is why we are looking to continue expanding our team with Project Management specialists who want an exciting and customer focussed role and to be part of agreat team and organisation.What will you do in this role

• Manage on a day-to-day basis multiple project implementations for our customers.
• Deliver clear, concise and actionable project plans, providing a quality service to our customers.
• Facilitate regular touch points and meetings with our customers, as well as internal stakeholders
• providing documented key discussion items, action items, risks, issues and Highlight Reports.
• Understand, manage and communicate customer expectations.
• Plan and manage the allocation of consultancy resources to maximise the departmental chargeable utilisation and revenue.
• Ensure project risks are raised early and lead discussions to seek timely resolution.
• Lead benefits realisation through engagement with our customers by understanding their passion for change from the pre-sales process through to project start-up and throughout the full implementation of the HR and Payroll solution.
• Carefully documenting and managing project milestones, stage gates, deliverables, deadlines, and scope.
• Make sure projects are delivered to agreed time, cost, and quality objectives.
• Implement change control whenever appropriate.
• Continually identify and drive additional commercial opportunities.
• Provide financial, budgetary control reports for all project costs.
• Produce accurate weekly revenue forecasts.
• Agree on communication plans with stakeholders. This may also result in opportunities to be part of our Customer Project Board Meetings.
• Forecast project resource needs, onboard, train and develop new team member.
• Help to deliver project management improvements throughout our organisation and department, helping to support continuous improvements to our processes and methodology.
• Ensuring that controls and measures are in place to assure the quality of everything we deliver.
• Be an active part in striving to deliver the best project management service to our customers and be part of a strong, supportive, dynamic, and fantastic team!

Your Experience will need to include:

• Extensive Service Industry Project Management experience - a minimum of 3+ years experience essential
• Ability to communicate effectively at all levels.
• Extensive experience in documenting and maintaining project plans, risk/issue logs, action item logs, and other project management related tools to help achieve project success.
• Well organised and methodical with high attention to detail. The capacity to maintain schedules and meet deadlines is key!
• Strong commercial awareness.
• Excellent communication, negotiation and teamwork skills.
• Experience project managing HR / Payroll Systems projects desirable but not essential.
• Proven experience in project managing solutions to external customers/clients is essential.
• All phases of the software implementation lifecycle, methodologies and best practices.
• You are or have been part of a successful and remote working team.
• Ideally, PRINCE2 qualified (or working towards a qualification).
• Previous iTrent experience is desirable but not essential.
• Travel may be necessary, depending on location, the role is remote.

Benefits to support you personally and professionallyAlongside the opportunity to work with an incredible team and express your individuality, we offer a range of personalised benefits including:

• Access to over 60 internal training courses, professional qualifications, and cross-departmental mentoring and coaching programs
• 24/7 access to a GP through SmartHealth for you and your family, confidential mental health support, and paid sick leave
• Ability to purchase or sell additional holiday days beyond the standard 25 days and bank holidays
• Monthly employee recognition program and departmental awards
• Referral bonus scheme of up to £2,000
• Employee-led social events such as running clubs, football teams, book clubs, and bake-offs
• On-site subsidised restaurants offering a variety of fresh meals daily
• Opt-in benefits schemes such as private medical insurance and dental coverage

We value the well-being, financial stability, and inclusivity of our employees, and strive to provide a supportive working environment.Required skills

• HR
• Software Implementation