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Junior Oracle Systems Specialist

MHR
Job LocationRuddington
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Curious about a position with MHR Youve come to the right place. MHR has been changing the industry for years, and now you can too.MHR offers HR, Payroll and Analytical expertise to help our customers work smarter. Our strength is in the development of our own technology based upon the market and future trends to ensure our customers have solutions that fit their needs today and grow with them in the future.Today were powered by a world-class team of over 700 people working with us across four products, a multitude of services and three continents. We’re driven by organic growth, a significant achievement in our industry. We pride ourselves on being a financially independent family-owned company on a journey to completely transform the world of work for organisations of all shapes and sizes. We have over 1,000 customers, serving organisations across the public, private and non-profit sectors.Want to be part of something incredible #OneMHRRole ResponsibilitiesThe role of the Junior Oracle Systems Specialist is to provide first line support within the Oracle Systems Team.

  • Focus on delivering excellent customer service and experience
  • Focus on delivering to a target of 100% available service across the Oracle and Solaris systems and associated services
  • Ensure the delivery of IT services to MHR customers in line with Service Level Agreements and contracts
  • Provide operational support across all Oracle systems and services
  • Manage and maintain backups across dedicated backup appliances
  • Accurately record services and assets across all hardware and software systems
  • Support with the build and deployment of server architecture into data centres in line with company standards and build procedures
  • Provide support at all defined maintenance weekends as required by the business
  • Participate in triage rota for analysing and allocating support requests to the correct technical areas
  • Ensure standard procedures are maintained and followed.
  • Contribute to the production of service improvement plans and ensure actions are completed
  • Undertake research as required attending appropriate events, feeding back to extend team knowledge
  • Partake in continual personal and professional development to stay up to date with the technology in the field
    • What we are looking for
  • Great customer service skills
  • A passion for learning new things
  • A positive approach to Problem Solving
  • Good Time management, prioritization & organizational skills
  • Great Communication Skills
  • 1 - 2 years experience in a general IT support environment
  • Some previous exposure to Oracle / Solaris Systems or similar
  • Some exposure to Bash or SQL
  • Previous exposure to basic Networking
  • Someone who is eager to learn and develop, has a can-do attitude and displays a positive attitude to challenges.
    • Our Rewards
  • Market competitive salaries.
  • We contribute to a full company pension scheme to help you plan for your future.
  • We offer life assurance (x4 salary, with option to increase up to x8 salary).
  • An employee assistance programme is included.
  • Our sites all come with a subsidised restaurant and cafe on-site, with delicious new meals on offer from our chefs each day.
  • We offer Vodafone discounts, making it cheaper and easier to catch up with your favourite people.
  • Personal development plays a big part in helping our people to reach their potential, therefore we offer over 60 internal training courses and support our people with external qualifications.
    • Why us
  • MHR are an IT managed service provider. MHR own and operate private datacentres in the UK supplying IT services to more than 700 organisations. The opportunity to learn and develop within the IT division of MHR is not one widely available in all businesses as they move to cloud computing.
  • What makes MHR a great place to work, isn’t novelties or gimmicky job titles, it’s our down to earth approach working with people who want to do a job they’re proud of.
  • We invest for the long term, providing fantastic careers for our people and the best software and services to meet the needs of our customers now and in the future.
  • With over 35 years’ experience in the industry, our ethos has been to keep investing and moving forward with the changing world of work, and we can only do that by supporting our people. We’ve invested £20 million in a huge building expansion project to provide the best environment for our people, to give them the space they need to excel and grow. And by investing 20% of our turnover into our own research and development, our people shape the future of our products and services to support changing requirements on both a local and global scale.
  • We’re flexible, we embrace change and as we’re still owned by the original founders. We’re incredibly proud of what we we’ve built, evolving from a small business into one of the biggest and best in the industry.
    • Be part of something special, become part of the MHR family.Apply here! Required skills
  • Customer Service
  • Oracle
  • 1st Line
  • Solaris
  • IT Support

    • Keyskills :
    Customer Service Oracle 1st Line Solaris IT Suppt

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