Retail Supervisor

Job Description

Retail SupervisorPart Time, 24 hours per weekLocation: Peak Shopping Village, RowsleySalary: £9.19 per hourAs a Supervisor with The Works, you will be leading by example within a small team in a busy shop. You will have key holder responsibility alongside the store management team, and you will be seen as a go to person for our Sales Assistants.You will need to be great with our customers, demonstrating best practice for everyone in the store to follow.It is easy for us to say that no two days are the same at The Works...however they really are not! You will be on your feet for the vast majority of your shift.We will actively develop your skills and personal development, as well as offering a real career progression supported by our excellent in-house training team.Main duties and key responsibilities of our Supervisors:

Make sure the team work well together and are known by customers for their outstanding customer service.

Managing and receiving deliveries, often during trading hours with limited stock room space.

Strive to minimise costs, reduce waste and safeguard stock whilst complying with the Company price and promotional changes.

Identify talent and coach the team to be the best performers that they can be.

Have enthusiasm for the products in store including Books, Stationery, Arts & Crafts, and be able to share your interest with your sales team and customers!

What we want from you:

Previous supervisory experience is ideal.

To be enthusiastic and want to create a fun place to shop.

Be creative - you will have a lot of autonomy with the management team to merchandise and demonstrate products to your customers.

To be dedicated to improve on what we currently do. We appreciate that at all levels, our employees bring with them some amazing ideas.

Finally, a passion for what we sell, including books, stationery, toys, arts & crafts, plus many more is going to be a plus point for you!

What you can expect from us:

Excellent hands on training.

25% discount off our products in store!

28 days holiday (inclusive of Bank Holidays).

Company pension contribution.

Employee Assistance Programme.

Life Assurance.

Healthcare Cash Plan.

Charity Giving - Pennies from Heaven and Give as you Earn.

Social distancing recruitmentIf you are selected and invited for an interview, this is likely to be on the telephone in the first instance, with a potential follow up via a video call using Zoom. All instructions will be sent to you to ensure as smooth a process as possible. We do appreciate that you will want to see the store that you might be working in. Following successful interviews both on the telephone and via video call, you will be invited to visit the store so you can see for yourself before making a final decision. We will be adhering to full social distancing measures during your visit. If you have any questions, please do not hesitate to contact the recruitment team directly.About The Works:We are very proud to be a Sunday Times 2020 Top 25 "Best Big Companies" to work for.At The Works, we are a family! Our stores are fun to be in and jam packed with great products that our customers love...and so do we! Our mission is to offer customers a unique and enjoyable shopping experience, built on our core principles of value, variety and quality.The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery. We are a high street retailer that bucks the trend, constantly growing and opening new stores at an amazing rate.We sell high-quality, great value products in four specialist categories, primarily through our network of over 500 stores in the UK & Ireland. We also have a significant and growing online presence that enables customers to shop any time of the day and an extended range of products that are not available in our stores. Our multi-channel offering, one of the first of its kind in the value retail sector, includes our popular Click & Collect service, offering further convenience for our customers. Required skills

Customer Satisfaction

Retail

Supervision

Team Leader

Retail Supervisory

Keyskills :
Retail Team Leader