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Water Network Technician

South West Water
Job LocationRoundswell Business Park
EducationNot Mentioned
Salary21,750 - 27,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

We currently have a Water Network Technician position available for a motivated individual to join our team in Roundswell, Barnstaple. Joining us on a full-time, permanent basis, you will receive a competitive salary of £21,750 - £27,000 per annum in line with the company progression scheme plus standby and overtime. In addition, you will be provided with a work vehicle as well as excellent benefits including a generous holiday allowance and inclusion in the Pension scheme.South West Water is part of the Pennon Group, a very successful and stable business that prides itself on sustainability. We provide reliable, efficient and high-quality drinking water and wastewater services for a population of c. 1.7 millionin Cornwall, Devon, and parts of Somerset and Dorset.We believe that by investing in the future of our region, we are not only improving the quality of life for todays residents and visitors but are also taking responsibility for future generations. Responsibility for the environment is central to this. Ouraim is to continually drive up standards, particularly in the areas that matter most to our customers.Our core values which are essential to our success are:

  • Trusted - We do the right thing for our customers and stakeholders.
  • Collaborative - We forge strong relationships working together to make a positive impact.
  • Responsible - We keep our promises to our customers, communities, and each other.
  • Progressive - We are always looking for new ways to improve and make life better.
We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing development and training for a long-term career with us. Were one of the largest companies in the South West and are proud to havebeen awarded Investors in People recognition. In return, we offer an excellent range of benefits which include free car parking at the majority of our sites, company Sharesave Scheme, and various health benefits.About the role of Water Network Technician:You will provide a safe and first-rate level of service to our customers through effective network operation and maintenance and hands-on resolution to contacts in a timely manner while also working with the wider Drinking Water Services teams to ensurethe water supply network is effectively maintained and recorded. The varied role of Water Network Technician entails working outdoors, visiting customers, visiting our sites, and meeting other external stakeholders.Responsibilities as our Water Network Technician:- Taking personal ownership of customer queries and complaints and seeing them through to the appropriate conclusion- Carrying out duties associated with the maintenance and repair of network assets so that it remains calm and therefore prevents or minimises interruptions of supply and changes of water quality- Recording all actions via risk assessment and other record-keeping tools- Working diligently to prevent Supply Interruption (SI) events but where they do occur, thoroughly and swiftly enabling all known mitigations and processes- Working with the wider Drinking Water Services teams, partners, and contractors to carry out planned and reactive operational maintenance within the distribution network and other assets where necessary, including O&M activity, cyclic maintenance, flushing& filtering, No-Dig repairs, and replacementsWhat we are looking for in our Water Network Technician:- Full UK Drivers Licence- Proven ability to communicate and liaise effectively with internal and external customers in both verbal and written contexts- Knowledge of computerised systems which will include both MS Office, GIS, work management and data logging.- Understanding, qualification, and experience of the principals of COSHH, Lone Working, confined space, electrical panel entry, and basic first aid- Strong skills in problem-solving and fault finding from a water network perspective- Demonstratable knowledge of working in the highway- Streetworks qualification desirable- Previous pipeline construction experience desirableClosing date: Thursday 14th OctoberIf you are looking for a new challenge, please click apply now to be considered as our Water Network Technician - we look forward to receiving your application.

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