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Trainee Enforcement Agent

Job LocationRotherhithe
EducationNot Mentioned
Salary£20,000 - £40,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

My client is a market leading collections company and trusted partner of the UK Government. The company is continuing to expand and as a result of this continued growth, the company is looking to recruit a number of Trainee Enforcement Agents.The role will involve an initial 10-12 week training programme that will lead to the relevant Enforcement qualification and a guarenteed job at the end of the course.The role will provide realistic earnings of £60k once qualified. This position is a field-based role learning the necessary skills to become a Certificated Enforcement Agent.No experience is needed as all training will be supplied.Responsibilities

  • Adhere to Enforcement industry legislation, particularly the Laws Tribunals Courts & Enforcement Act 2007 and Taking Control of Goods, Commercial Rent Arrears Recovery, The Certification of Enforcement Agents Regulations 2014
  • Meet with an Enforcement Agent mentor in a timely fashion when undertaking "work shadowing" activities
  • Attend addresses, alongside a certificated Enforcement Agent and observe Taking Control of Goods if payment is not made
  • Ability to negotiate payment arrangements which complies with client and company guidelines
  • Upload notes, photos and fees from each visit to the case management system correctly
  • Be confident and self-motivated with the ability to achieve targets
  • Act in a professional manner at all times
  • Identify vulnerable groups and work within the company’s vulnerable group and safe-guarding policies
  • Adhere to company compliance and data protection throughout every visit
  • Personal qualities, experience and skills
  • Good verbal communication
  • Excellent negotiation skills
  • Ability to work under pressure
  • Manage conflict and deal with vulnerable members of the public
  • You need to be of smart appearance and a good level of fitness
  • a full driving licence and access to vehicle is required
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