Clearance Administrator/Broker

Job Description

Bermondsey location - pay rate is £13.39 + holiday pay of £1.61 = total £15.00Please note the below shift pattern.1 x 11.00 - 20.001 x 11.30 - 20.301 x 12.00 - 21.00JOB CATEGORYClericalJOB PURPOSEResponsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members.PROCESSES &PROCEDURESPerforms defined procedures and processes with accuracy and completeness. Ensures time commitments and deadlines are met. Processes may include use of manual procedures or local or EMEA systems. Verifies data and completes procedural checks against predefined processes or criteria to ensure accuracy and quality. Uses appropriate tools and equipment as required. May make decisions relating to procedural checks, including situations where the outcome is not clearly indicated. Seeks support of senior team members as required. Provides feedback on processes and procedures proactively, making recommendations for continuous improvement to senior team members.PROBLEM SOLVINGInvestigates and resolves problems or exception situations using systems or equipment, as appropriate. May act as the focal point for specific types of resolutions within the department and across other teams. Makes decisions based on clearly defined criteria and escalates others as appropriate to senior members. As required, evaluates options, escalates and gains approval for solutions that are outside of established parameters. Supports implementation of corrective actions.COMMUNICATIONUses appropriate communication methods to understand and share information with customers, team members and other departments. Supports team members and other departments during process changes including participating in the development of appropriate Job Aids, procedures & on-the-job training materials. May deliver required training in accordance with defined standards.REPORTING &DATAMANAGEMENTValidates or completes accurate and timely reporting. Supports/researches relevant data and collates for analysis and interpretation. Prepares reports as required and may include recommendations for areas of improvement. Inputs data to company systems. Ensures accuracy of own and others’ data and completes checks of system to ensure data integrity is maintained.COMPLIANCEEnsures ongoing compliance with defined processes and procedures, relevant legislation and external regulations, and predefined agreements. Ensures required approvals are sought throughout processes. Notifies management of any non-compliance issues as they arise.ALIGNMENTSWorks closely with team and other departments to ensure accuracy of information and completion of processes to deadline. Also includes contact with customers, vendors or employees, to investigate or resolve issues as required.Aligns and gains commitment to actions from the different stakeholders.You will be required to attend an interview - start date if successful is 16th November 2020We the agency would be taking up compliance prior to your start date which would require us to have 5 years of your history in terms of datelines.You would also need to agree to doing and paying for a Basic Level DBS - this would need to be in place prior to your start date.Should your application be successful, you will be contacted shortly.Please note: The job title shown above may be different to local job titles used in our business and issued on any contract of employment.Thank you for your interest in our role. E-Personnel Recruitment endeavours to respond to all applications, however, due to the volume of CVs received, this may not always be possible.Apply in the strictest of confidence to E-Personnel Recruitment, specialists in Permanent & Temporary Recruitment and a member of the Recruitment & Employment Confederation (REC) which is the professional body for the recruitment industry.In the meantime, please continue to search for similar vacancies on our website: e-personnelrecruitment.co.uk Required skills

Broker

Import Export

Business Operations

CUSTOMER SERVICE

clearance

Keyskills :
Broker Impt Expt Business Operations CUSTOMER SERVICE clearance