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Customer Service Advisor

eRecruitSmart
Job LocationRotherham
EducationNot Mentioned
Salary21,000 - 22,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

We have an excellent opportunity for a Customer Service Advisor to join our clients Rotherham team with an opportunity for hybrid working.About the CompanyFounded in 1984, our client creates solutions to meet the challenges of integrating power and media access for people working in offices. They are a premium manufacturer of a range of products including ergonomics, power modules, power distribution and cablemanagement.About the RoleAs a Customer Service Advisor, you will act as a liaison, provide product and service information and resolve any emerging problems with accuracy and efficiency including order entry, order progression, order tracking & delivery.This is a busy and wide ranging role incorporating sales administration and technical customer support and your key responsibilities will include:

  • To answer and manage all incoming calls and email enquiries
  • Input Purchase Orders onto the Order Entry System
  • Determine lead-times with Production and acknowledge the customer
  • Liaise with clients to progress orders, amend existing ordersandschedule deliveries
About YouTo be successful for the role of Customer Service Advisor you must have / be:
  • Able to prioritise your workflow and have an excellent level of attention to detail
  • Strong written and verbal skills, via telephone and face-to-face
  • High level of customer support and service skills
  • A good level of English and Maths
  • Excellent IT and computer skills
  • Excellent communication skills
  • Autonomous self-starter and thrive on searching out new business opportunities
  • Good planning and organisational skills
  • Ability to work calmly under pressure
  • Target / results driven
  • Strong relationship builder
Hours & RewardsAs a Customer Service Advisor the hours are varied from 8am4pm and 9.30am5.30pm Monday to Friday with a 1-hour lunch break. There is a salary on offer of £21,000 to £22,000 per annum plus you will receive:
  • On-site parking
  • 25 holiday days plus statutory bank holidays
  • Pension 6% employer contribution
  • Free eye test with money towards glasses
  • Life assurance
  • Christmas shutdown
How to ApplyPlease note that eRecruitSmart is advertising the role of Customer Service Advisor on behalf of the Hiring Company and your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to. Please only apply if youconsent to these terms.You must have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered.We look forward to hearing from you!customer service, sales advisor,

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