Bar & Retail Manager

Job Description

Join our team!Are you a passionate Bar Manager If so, we’d love you to join our team!This role sits within ourStadiadivision, catering for fans and visitors at prestigious stadiums across the UK. With matchdays, concerts, conferences, and banquets to be catered for, our specialist teams are experts in adapting to our clientsneeds with locally sourced seasonal menus. At the heart of the matchday experience, we bring choice, quality, and value for money to some of the most prestigious sports venues across the UK.What youll be doing...You will be responsible for the management of the Stadium retail outlets & bars, including customer service and cellar areas, within the overall policies and controls established by the company and General Manager, ensuring that the brand values and standardsare delivered, and budgeted profitability is achieved.Youwill lead all day-to-day operational planning and delivery, offering best practice and guidance to the onsite team.As a Bar & Retail Manager you will proactively manage catering teams on site as well as be accountable for recruiting, inducting, training and supporting staff to deliver an efficient, high quality service to our customers.Responsibilities:

• Motivating and managing a team
• Training and promotion of Service Excellence
• Controlling and managing a budget
• Accountable for ensuring ongoing team communications, including building internal and external relationships, management reporting and client liaison to enable operational excellence
• Accountable for COSHH, Food Safety, H&S, legal regulations, environmental policies and duty of care to customers and colleagues
• Management of EPOS system and cash reconciliation
• Stock ordering and management
• Supplier engagement and relationship building
• Housekeeping of retail and bar areas
• Product innovation and management
• Delivery of pre match and event briefings

Working Pattern:40 hours a weekWhat can you bringIn this role:

• Proven experience of successfully managing a large team
• Staff trainer and motivator
• Genuine interest in customer service excellence
• A strong team player, highly confident and positive
• Self-motivated and able to work well unsupervised
• Previous experience within bars and cellar management is essential. A minimum of 3 years
• High street or retail food experience is desirable

Our way of saying thank you...At Elior, we strive to ensure that our colleagues feel appreciated & rewarded, which is why we offer generous rewards & benefits in exchange for your dedicated efforts.FREE On-Site Lunches:Enjoy complimentary lunches, saving you time & money while ensuring you stay nourished & energised throughout the day.Support Your Way of Life:

• Flexible Working: We offer full-time & part-time roles, with varying shift patterns across the business. Allowing colleagues the flexibility to balance their personal & professional commitments
• Holiday Allowance: Relax & recharge with 28 days holiday
• Family Leave: Prioritise family commitments with flexible leave options
• Paid Charity Leave: Make a positive impact with two additional paid days for charity work

Big Enough for Growth, Small Enough to Connect:

• Opportunities for career progression while developing a close-knit community

Supporting You Through Life’s Ups & Downs:

• Access mental health support & comprehensive wellbeing benefits

Keeping Finances & Wellbeing in Mind:

• Workplace pension schemes, discounts, cashback, entertainment, leisure discounts, & a cycle-to-work scheme

Why it’s great to work for us...Elior is a multi-award-winning people business and one of the UK’s leading contract caterers,with over 10,000 colleagues operating across a diverse range of sectors including:

• Workplaces & Office Space
• Sporting Venues & Stadiums
• Attraction & Heritage Sites
• Public Sector & Defence
• Health, Care & Hospitals
• Schools, Colleges & Universities

Along with our purpose of enriching lives everywhere, every day, we’re committed to an inclusive culture and want our people to feel appreciated, supported, and fulfilled.That’s why 85% of colleagues tell us how proud they are to work for us!Elior Celebrates EqualityOur aim is to celebrate a culture of equality, diversity, and inclusion, continuing to make Elior a great place to work!Every colleague has a distinctive set of values, skills, and aspirations. To ensure that we attract, develop,and retain best people from the widest possible talent pool were committed to providing an inclusive environment where our colleagues fulfil theirpotential and have the opportunity to succeed.