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| Job Location | Rotherham |
| Education | Not Mentioned |
| Salary | Salary negotiable |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
Job Title: 3rd Line EngineerSalary: £35,000 - £40,000Location: RotherhamContract: Permanent, Full timeVerus is thrilled to partner with a local MSP in their search for an exceptional 3rd Line Support Engineer to join their dynamic and innovative team. Get ready for an exciting opportunity to work with cutting-edge infrastructure technologies and make your markon legacy systems.You wont be a desk jockey or a clock-watcher; you will enjoy supporting clients face-to-face, creating relationships, and going above and beyond to deliver excellent customer service.What youll do:* Thoroughly monitor and manage backup systems, infrastructure, and data security* Communicate technical issues in a way that anyone can understand* Provide top-notch technical support internally and externally* Build strong relationships through effective communication at all levels* Identify and implement service improvements* Prioritize and manage workload to achieve business goalsWhat were looking for:* Full UK Driving License* 5+ years experience in IT Support, with a focus on 3rd-line support (preferably in an MSP)* Excellent working knowledge of Windows Server, Exchange Server, Active Directory, Virtual Servers, VMWare or Hyper-V, SharePoint, and Office 365* Troubleshooting skills for networking protocols and technologies like TCP/IP, DNS, DHCP, routing, and vLANs* Familiarity with daily system checks, servers, backups, firewalls, and anti-virus software* Certifications such as MCSE/MCITP Enterprise or Server Administrator* Knowledge of VOIP* Hands-on experience with IT hardware and software installation, modification, maintenance, and repair* Familiarity with mobile technologies (Android/iOS)* Strong problem-solving and communication skills* Ability to work independently and with a flexible, can do attitudeWhats in it for you* Highly competitive salary.* 22 days holiday plus bank holidays.* Westfield private health cover.* Christmas bonuses.* Smart Pension.* Access to free training.* Free parking.* Easily accessible from major transport routes, just a stones throw off the M1.* A supportive and friendly team.For more information, please get in touch with our Sheffield Team on . ***Verus Recruitment Partners are acting as a Recruitment Agency in relation to this vacancy and is an Equal Opportunities Employer*** Keywords: 3rd Line Support, IT support, 3rd Line Service Desk, 3rd Line, IT