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IT Service Desk Team Leader

In Technology Group Limited
Job LocationRossendale
EducationNot Mentioned
Salary£30,000 - £35,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Role: IT Service Desk Team LeaderLocation: HaslingdenSalary: £35,000Sector: IT Services ProviderWere looking for a Service Desk Team Leader who can help ensure the smooth-running of the IT service desk and efficient and timely support is provided to all clients and third parties when required.See an overview of the role and requirements below:You should be confident and capable in the provision of technical and personal support to engineers who are supporting the following technologies:

  • Office 365 Stack (inc. SharePoint, Teams and Azure/Azure AD)
  • Windows Server (2008 through 2019)
  • VoIP & other communication solutions
  • Server Virtualisation - VMware or Hyper V
  • Citrix XenApp or other VD solutions
  • AD - PowerShell & GPO
  • Router & Switch Troubleshooting
    • Personal Specification
  • Excellent communications (strong written and verbal communication skills)
  • Excellent customer service (willing to go the extra mile)
  • Have interest in learning about current/new/future technologies to help the Company, customers, yourself and your team
  • To be self-motivated and a contributing member of the team
  • Have a flair for problem solving.
  • Be able to manage/prioritise your own workload so tasks can be completed to a customers satisfaction
  • Good time management
  • Ability to work under pressure
    • VMware - Hyper V - Virtualisation - Syslog - IT Monitoring - PowerShell - VBScript - OSI Network - TCP/IP - DNS - DHCP - Security - 1st Line - 2nd Line - Servers - System Management - Software - Office 365 - O365 - Azure - SharePoint - 3rd Line - 2nd/3rd - Citrix - VoIPIn Technology Group Ltd is acting as an Employment Agency in relation to this vacancy. Required skills
  • VMware - Hyper V - Virtualisation - Syslog - IT Monitoring - PowerShell - VBScript - OSI Network - TCP/IP - DNS - DHCP - Security - 1st Line - 2nd Lin

    • Keyskills :
    VMware - Hyper V - Virtualisation - Syslog - IT Moniting - PowerShell - VBScript - OSI Netwk - TCP/IP - DNS - DHCP - Security - 1st Line - 2nd Lin

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