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Job Location | Rossendale |
Education | Not Mentioned |
Salary | £21,255 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time or part-time |
Customer Service Advisor £21,255We have an exciting opportunity for a Customer Service Advisorto join their team on a full time, permanent basis.Marston Holdings Limited is a parent company formed of eight brand entities that each specialise in key areas of our overarching business. In a nutshell, we are the UKs largest judicial services company and pioneers in clean air technology, offering servicesthat support local and central government, utilities, and private sectors through the delivery of market leading integrated technology-enabled solutions from design and implementation to management and recovery.The group currently has revenue of £270m, employs nearly 5,000 staff and has a network of 1,000 self-employed enforcement agents. The business operates 21 services across several trading entities, primarily in the UK.Person specificationAs a Customer Service Advisor with Marston Holdings Ltd you will have a pivotal role in our contact centre, engaging with customers and helping them find a solution, whether thats processing payments, agreeing a payment plan, or helping them resolve a query.You will handle customer cases from different service channels starting with inbound and outbound calls and progressing through our pathways onto live chat, email, and letter correspondence.Support and coaching will be given throughout your career to help you move through our development pathways and reach your full potential.
Keyskills :
Customer Service