Telesales Team Manager

Job Description

Telesales ManagerUp to £27kStockportAn exciting opportunity has arisen for a Telesales Manager to be a part of new Sales team. You will be responsible for recruitment, training, and overseeing the performance of Telesales Representatives. The ideal candidate will assist with the developmentand implementation of effective sales strategies.The Telesales Manager, will lead by example and address customer queries and handle complaints. The Telesales Manger will be responsible for setting weekly, monthly, and annual sales targets.To be able to perform in this job role, you should demonstrate strong networking and negotiation skills. Furthermore, you should possess good leadership and decision-making skills. Your ability to perform under pressure and manage stressful situations willbe a plus.If you can help manage and boost the companys sales, then do get in touch with us. We would love to have a word with you.Responsibilities

• Recruiting and training Telesales Representatives

• Assisting in the development of effective sales strategies

• Implementing and monitoring the performance of sales strategies

• Analysing the performance of the telesales team members

• Preparing and setting monthly and weekly sales targets

• Building and maintaining long-term customer relations

• Preparing and presenting detailed and accurate sales reports

• Addressing any customer queries and complaints

• Maintaining an updated record of all important customer information in the database

• Assisting in developing sales scripts

• Recording sales calls and meetings details for future reference

• Keeping a track of KPIs

• Taking up any urgent requests or queries in a timely manner

Requirements

• At least 2 years of work experience as a Telesales Manager, Telesales Representative, Telemarketing Executive , or a similar role in the Sales department

• Familiarity with the latest industry trends and developments

• Excellent communication, presentation, and negotiation skills

• Good time management and organisational skills

• Strong leadership skills

• Ability to multitask and handle stressful situations

• Highly motivated and detail-oriented individual

• Ability to work under pressure

• Proficiency in Microsoft Office

• Ability to work independently and collaboratively

• Ability to offer excellent customer service

• Monday to Friday
• No weekends

Experience:

• Telesales manager: 2 years (required)

If this sounds like the perfect role for you then please submit your CV.Please note this vacancy is being handled by Aspire Recruitment (agy). Please be aware we receive a high volume of applications for every role advertised and regularly receive applications from candidates who exceed the job credentials. We will only contactyou within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy.Telesales ManagerUp to £27kStockportAn exciting opportunity has arisen for a Telesales Manager to be a part of new Sales team. You will be responsible for recruitment, training, and overseeing the performance of Telesales Representatives. The ideal candidate will assist with the developmentand implementation of effective sales strategies.The Telesales Manager, will lead by example and address customer queries and handle complaints. The Telesales Manger will be responsible for setting weekly, monthly, and annual sales targets.To be able to perform in this job role, you should demonstrate strong networking and negotiation skills. Furthermore, you should possess good leadership and decision-making skills. Your ability to perform under pressure and manage stressful situations willbe a plus.If you can help manage and boost the companys sales, then do get in touch with us. We would love to have a word with you.Responsibilities

• Recruiting and training Telesales Representatives

• Assisting in the development of effective sales strategies

• Implementing and monitoring the performance of sales strategies

• Analysing the performance of the telesales team members

• Preparing and setting monthly and weekly sales targets

• Building and maintaining long-term customer relations

• Preparing and presenting detailed and accurate sales reports

• Addressing any customer queries and complaints

• Maintaining an updated record of all important customer information in the database

• Assisting in developing sales scripts

• Recording sales calls and meetings details for future reference

• Keeping a track of KPIs

• Taking up any urgent requests or queries in a timely manner

Requirements

• At least 2 years of work experience as a Telesales Manager, Telesales Representative, Telemarketing Executive , or a similar role in the Sales department

• Familiarity with the latest industry trends and developments

• Excellent communication, presentation, and negotiation skills

• Good time management and organisational skills

• Strong leadership skills

• Ability to multitask and handle stressful situations

• Highly motivated and detail-oriented individual

• Ability to work under pressure

• Proficiency in Microsoft Office

• Ability to work independently and collaboratively

• Ability to offer excellent customer service

• Monday to Friday
• No weekends

Experience:

• Telesales manager: 2 years (required)

If this sounds like the perfect role for you then please submit your CV.Please note this vacancy is being handled by Aspire Recruitment (agy). Please be aware we receive a high volume of applications for every role advertised and regularly receive applications from candidates who exceed the job credentials. We will only contactyou within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy.