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Administrator

Northern Employment Services
Job LocationRochdale
EducationNot Mentioned
Salary10.50 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

MonFriday, 8am5pm or 9am6pm (flexibility may be required occasionally)RochdaleTemp to Perm PositionSalary, up to £22,000pa (£10.50 per hour)We have a fantastic opportunity for an experienced Administrator located in the Rochdale area for a well-established supplier with clients worldwide. As an administrator within the Customer Service sector, you are responsible for the initial communicationand dealing with customers and suppliers on a daily basis. Ensuring you provide a high level of customer service at all times.Role and responsibilities of an Administrator

  • Responsible for initial enquires, both in bound and out bound calls emails and social media platforms
  • Processing all initial orders
  • Ensuring all orders are inputted and monitored on the CRM system
  • Producing relevant carrier and export documents
  • Liaising with customers with delivery and order information and updates
  • Arranging for all customer samples to be ordered and dispatched, liaise with the warehouse team ensuring this is carried out in a timely manner
  • Updating all customer information and orders
  • Contacting existing customers and advising of future orders, ensuring professional contact is maintained to continue a good relationship
  • Liaising with suppliers worldwide
Skills and experience required
  • 1+ years Customer Service experience
  • 2+ years administrator duties
  • Ability to communicate at all levels
  • Experience with working within a manufacturing or supplier industry
  • Ability to work on own initiative
  • Professional telephone manner
  • Computer literate, experience with Microsoft Navision would be beneficial
  • Excellent written communications skills
  • Ability to create and develop good working relationships with internal external clients
Unfortunately due to a high number of applicants, only those that are shortlisted will be contacted.

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