Technical Trainer

Job Description

As an Education Development Engineer, you will create technical course content and supporting materials for technical support engineers using a wide variety of delivery methods. And what else you will be managing• Courses which will be on enterprise server, solution and storage associated software. The product families associated within our datacenter segment are ThinkSystem, ThinkAgile, ThinkServer, System x, BladeCenter, cluster (iDataPlex, NeXtScale, Linux Clusters), storage, cloud, and networking. • Course delivery includes eLearning, remote and instructor-led. To be successful in this role, you must be able to manage initiatives while developing relationships with peers across functions and outside of the organization.• The team consists of instructors, technical writers, multimedia specialists, and enhanced content developers focused on delivery methods that display real world scenarios via simulation and product demonstration. We have a lab available for remote access full of Lenovo DCG systems hardware and solutions, and software needed to develop the technical content. •This person will be co-located with the Data Center Group (DCG) Services Premier Support team and Center of Competency for Software development.• Create instructor materials (course outlines, background material, instructional materials, and training aids).• Works with project managers, subject matter experts, product development, and vendors.• Mentor other instructors in the subject matter, content, and course delivery techniques for assigned technical courses.Position requirements:• Excellent written and verbal communication skills.• Experience in developing technical training collateral for global training providers, professional services consultants, or technical support according to individuals objectives.• Experience delivering training sessions, webinars workshops in a group or individually.• Ability to determine effectiveness of education material and make adjustments.• Ability to manage, implement, drive, and track projects in a deadline driven environment.• Knowledge and experience in enterprise server, solution and storage associated software.Technical professional Experience• Operating System Administration/Support (RHEL, SUSE, VMware, MS Windows Server, CentOS, Docker, Kubernetes) - at least 3 years of experience• Cloud Solution Administration/Support (Cloudistics, Nutanix, Microsoft Azure Stack, S2D, vSAN) - at least 1 year of experience (minimum 1 area)• Enterprise Storage Administration/Support (Software-Defined, iSCSI, SAN) - at least 5 years of experience• Networking Administration/Support (Fibre Channel, TCP/IP, iSCSI, FCoE) - at least 5 years of experience• Technical Server Hardware Skills - at least 2 years of experience• Technical Training Collateral Development - at least 2 years of experience• Technical Writing - at least 2 years of experience• Technical Instruction (classroom and lab) - at least 2 years of experienceLanguage• Fluent in English (written and oral)• Other languages a plus Required skills

Enterprise Storage

Technical Writing

Training

Data Center

netapp

Keyskills :
Enterprise Stage Technical Writing Training Data Center netapp