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| Job Location | Rednal |
| Education | Not Mentioned |
| Salary | Salary negotiable |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent, full-time |
We are currently recruiting for a Payroll Helpdesk Services Advisor for our office based in Rubery.Your main duties will be to:-Act as the first point of contact to resolve Payroll and HR related queries taking high volume inbound calls and emails to resolve any issues and escalate further any complex queries.Maintain payroll processing systems and records.Manual calculations and Data Input.Adhering to payroll policies, procedures and complies with relevant laws and legislation.Statutory calculations such as SMP, SSP,SAP and SHPLTo be successful for this position you will have:-Excellent proven basic Payroll experience (end to end payroll desired but not essential as training provided).Worked within practice or worked on multiple payrolls and have great customer serviceExcellent communication skills to advise customers over the phone and in writing. Responding promptly to email payroll escalations and queriesExcellent attention to detail and accurate data maintenanceExperience with Resourcelink or Sage would be desirable and ideally qualified or working towards a Payroll qualification ie. CIPPHelpdesk or customer service related experience would be an advantage. However Payroll knowledge is essential to carry out this role.This role is 100% office based post Covid, and offered on a full time, permanent basis. Monday to Friday. There is free parking aviable onsite and good transport links to the site as its based on The Parklands Business Park, postcode B45 9PZIf you are interested, please apply with a CV stating your salary expectations and notice period.