Credit Control - Collections Specialist

Job Location	Redhill
Education	Not Mentioned
Salary	Competitive salary
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent , full-time

Job Description

Morgan McKinley is looking for an experienced Collections - Debt Recovery specialist to work for a great organisation based in the Redhill, Surrey area. This is a permanent Collections - Debt Recovery job opportunity and will be working as part of thecollections team, assisting with the collection process of customer debts to secure payment of monies etc. Ideal for someone with proven Credit Control or Debt recovery experience. Salary: up to £28,320 + bonus + benefits Location: Redhill - office based Hours: 9-5 Monday to Friday Collections - Debt Recovery duties:

Maximise cash collection of closed accounts
Dealing directly with customers to establish reason behind no payment, negotiate payment plans etc
Checking any account errors, incorrect charges on accounts
Ensure customer account details are set up correctly, direct debits and rates are correct
Liaise with internal teams to ensure required overdue debt recovery actions are taken
Manage high risk accounts, any change of occupancy details and close any accounts where necessary
Ensure customer is set up correctly, correct rates, direct debit set up etc

Skills and experience required:

Proven experience working in a debt recovery / credit control / collections type position
Excellent communication skills both verbally and written
Good IT skills
Negotiation and listening skills

Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative. BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.

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