Office Administrator

Job Description

Job Title: Office AdministratorLocation: RandalstownShift details: 8.30am -5pm, Monday - Friday.This role is an exciting opportunity for an Office Administrator to join a dynamic and ambitious team. The Office Administrator will report to the Site Manager and will work under the support and guidance of the Office Supervisor. This is a great opportunityfor an experienced Administrator looking for a new role or for someone looking for their first Administrator role where they will receive lots of support, training and encouragement.Your responsibilities will include:Customer Service

• Processing customer orders and managing the customers expectations on delivery lead times.
• Ensuring all documentation and records are up-to-date and accurately maintained on the ERP system and the online folders.
• Developing and maintaining strong relationships with customers and other stakeholders.
• Contributing to the smooth day-to-day running of the office, including but not limited to; processing invoices, updating price lists, resolving customer queries.Finance
• Clearing down received POs to ensure supplier payments are made each month.
• Invoicing customers daily.
• Processing credits when required. Working closely with Finance team to ensure correct processes are followed.Customs
• Gain an understanding of the Global Supply Chain and organising the movement of product in respect of AB Agris AEO status.
• Working alongside Office Supervisor and Site Manager to process all relevant orders, ensuring compliance with HMRC Customs requirements and guidelines.Team
• Providing support and contributing towards GB&I Team activities including team meetings and ad hoc projects.
• Providing support to the Office Supervisor and Site Manager during Audits

Were looking for:

• Experience of a customer service role
• Excellent prioritisation and organisation skills
• Able to develop and adhere to KPIs
• Experience of agile or lean working
• Customer Driven
• Team player, with good communication skills

Create a legacy with us Were AB Agri, a community of leading animal nutrition products and services businesses. Bring your talents to AB Agri and play your part in producing affordable, high quality and responsible food for the growing global population.We are a growing, innovative business and we value diversity and different ways of thinking to keep moving us forward. AB Agri is an equal opportunity employer, assuring equal treatment to all. We know that an inclusive environment makes us more accessibleand ensures we attract, engage, promote and retain exceptional people.We are united by our family values that represent who we are, how we work together and how we help our customers.

• Pioneering - Curious, spirited and bold. We lead, the right way.
• Excellence - We seek excellence in all that we do.
• Growth - We create ways for our people and customers to thrive.

We are part of Associated British Foods (ABF), a diversified international food, ingredients and retail group.Making your applicationReady to apply Great! Simply register your details and upload your CV via our careers website - it usually takes just a few minutes. Please do not delay making your application. In the event of a high candidate response to this vacancy we may close theapplication period before the date shown and without notice.So that we can support you to perform at your best, please let us know of any adjustments that may be required throughout the recruitment process by letting our recruitment team know.As part of your application we ask you to answer some equal opportunities questions that help us to monitor how inclusive our recruitment process is and identify areas we can improve in. This information is anonymised, separate from your application andis never seen by the hiring panel. You can choose not to answer these questions with no impact on your application.AB Agri group politely requests no contact from recruitment agencies or media sales. We have a PSL and do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

Keyskills :
Administrative SupportCustomer ServiceGeneral Administration