Scheme Manager

Job Description

Scheme ManagerUp to £23,303.88 per annumLeicestershirePermanent, Full Time Do you like creating communities and enjoy looking after the welfare of others Do you have a passion to make a real difference for our residents and the community they live in If so, our Scheme Manager position for our Leasehold Retirement Scheme at ThePavillions, Quorn in Leicestershire could be perfect for you. The Pavilions is a retirement scheme situated in a quiet area off Warwick Avenue, Quorn. The scheme is attractively landscaped and is within easy reach of the centre of the village, easily commutableon public transport.Here at Longhurst Group we want to deliver an excellent housing service by listening to our customers, caring about the communities they live in and supporting people to live the life they choose to live and provide a localised and dedicated service withan added personal touch. If you are able to help us, we’re looking for 35 hours per week, worked across 5 days, of your expertise where you’ll really add value. We are flexible around working hours, with start times ranging between 8am - 9am and finishingtimes between 4pm - 5pm.As a Scheme Manager, reporting to the Homeownership Manager you will:

• Manage the scheme in an efficient and effective manner, ensuring that a safe, secure, well-kept and pleasant environment is maintained.
• Oversee the welfare of our residents that will enable our residents to live independently; ultimately making a positive difference and improving lives and provide a calm and attentive response in the event of an emergency.
• Helping to arrange regular social activities including coffee mornings, video shows, games such as scrabble or cards and much more
• Take on the management of service delivery, with particular attention to housing management and maintenance issues.
• To foster the development of a tight knit community spirit through the facilitation of regular social events and activities
• To promote good communication between residents and their families, Longhurst Group and our approved service providers.

You will ideally possess a passion for working with our residents and will appreciate the importance of providing great customer service. We are looking for a Scheme Manager with a strong customer focus who will go that extra mile. In order to deliver serviceexcellence, you must demonstrate empathy, patience, humour and a can do’ attitude.If you believe you have the right qualities to encourage, support and help our residents to live independently building a community within our scheme then please apply now.What you receive from us

• A competitive 28-day annual leave entitlement plus bank holidays
• Pension Scheme with contributions matched by us up to 8.5%
• Life Cover of three times your annual salary (as part of pension scheme membership)
• Membership of our Health Care Cash Plan including Employee Assistance programme and DoctorLine
• Access to a range of discounts, including Blue Light and B&Q Tradepoint Cards
• Free access to financial education service, supporting with personalised financial information on a range of topics such as mortgages, retirement planning, pensions, saving and investments, insurance and will writing
• Free Eye Tests
• Free flu vaccinations
• Investment in your personal development through our extensive learning and development opportunities.
• Professional subscription for membership fees relating to your role, paid for by us
• Family friendly, carers leave plus other paid leave
• Long Service Awards
• Carers Networking Group and resources to support Unpaid Carers

How to applyPlease click apply now to submit your CV today. In the event of high applicant volumes we reserve the right to close this advert and CV submission window early.We do not require recruitment agency support at this time - all speculative CV’s will be treated as a direct application.Vetting RequirementsThe important things - We can only consider applications from candidates who have the right to live and work in the UK. All shortlisted candidates will need to verify eligibility to work in the UK at interview. If you are the successful candidate, originalproof must then be provided before your first day.Naturally working with our customers, we need to complete pre-employment checks before you join us. This role is conditional upon receipt of two satisfactory references (one from your current employer). We also need you to tell us what you have been up toover the past 5 years as a minimum in terms of employment history. This could include carer duties, travel, seeking work, education, employment, training, or volunteering.Equal OpportunitiesAs an equal opportunities’ employer, Longhurst Group is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, raceor ethnicity, religion or belief, gender identity, or marriage and civil partnership.We pride ourselves on looking after our colleagues and as part of our commitment we are an Employer for Carers and would welcome your application if you have additional unpaid caring responsibilities.We aspire to have a greater diverse and inclusive workplace and strongly encourage applicants from a wide range of backgrounds to apply and join Longhurst Group.