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| Job Location | Pride Park |
| Education | Not Mentioned |
| Salary | £22,000 - £23,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
Location: Derby Salary: £23k Schedule: Full-time, Monday to Friday (Hybrid working available)Do you thrive on delivering exceptional service and resolving technical challenges Join our team at the UKs leading intermediary as a Service Desk Technician at our vibrant Derby.Youll play a pivotal role:Providing system support across our network, ensuring effective query resolution.Diagnosing and supporting IT hardware and software for new and existing users.Maintaining documentation for software releases and ensuring top-tier customer service.Escalating major incidents and analyzing trends within agreed SLAs.Embracing our ESG (Environmental, Social, and Governance) strategy, ensuring compliance and commitment.Heres what you bring to the table:Strong problem-solving skills and technical troubleshooting experience.Exceptional customer service mentality and interpersonal skills.Ability to translate complex tech concepts into simple terms.Experience supporting both in-house and external customers.At MAB, diversity is celebrated, and equal opportunities are embraced. Were committed to a diverse and inclusive workplace where everyones contributions matter. Our modern offices in central Derby offer a collaborative environment, hybrid working options,and an array of benefits.Expect from us:A supportive, inclusive, and innovative work culture.Learning opportunities and various training resources.Flexible working arrangements and excellent benefits package.A commitment to removing barriers for all applicants throughout our recruitment process.If youre ready to make an impact and be part of a dynamic team, lets connect! Contact us to explore this exciting opportunity or discuss it in more detail. Were here to support and welcome your unique talents and perspectives.
Keyskills :
AdminInsuranceFinancial services