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| Job Location | Pride Park |
| Education | Not Mentioned |
| Salary | £21,673 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
Role: Retentions AdvisorLocation: Pride Park, DerbyHours: 37.5 per week (full time)Opening hours: Monday to Saturday, 8am - 6pmSalary: £11.11 (fortnightly pay) with the opportunity to earn up to £160 bonus per month.Great work/life balance with no Sundays and 1 in 3 Saturdays!This is an excellent opportunity to join a vibrant and people-centric company who serve over 100 global clients.What will you be doingYour role sits within a retention team, where you will manage subscription cancellation requests through inbound and outbound customer contacts at various stages of their subscription cycle.The purpose of the role is to empathise and engage with subscribers, using product knowledge and retention tools to make personalised recommendations.What’s in it for you