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Operations Administrator

Job LocationPride Park
EducationNot Mentioned
Salary£14,000 - £18,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

The CompanyVenture Abroad specialises in international holidays, camping and activity trips for groups of people with common interests such as Scouting and Guiding.Operations AdministratorLocation: Derby - DE24 8HRSalary: £14k - £18k DOEEmployment Status: Full Time - Permanent - 37.5 hours per week, Monday - FridayVenture Abroad is a department within Rayburn Tours, a family-run business based in Derby with almost 100 employees. We have been successfully operating world-wide tours since 1965, specialising in world-wide educational tours for schools, concert tours for amateur music groups, ski tours for youth groups and sport tours for clubs, schools and universities.The PositionWe have an exciting opportunity for an Administrator to join our Venture Abroad team. After initial training, the successful candidate will provide administrative support to the sales and operations teams.Key Responsibilities:• Accurately amending our customer database.• Monitoring accommodation reservations and options and assisting staff with accommodation and flight requests / bookings.• Processing invoices and payments for clients.• Preparing client support information such as PowerPoint presentations and quotation documents (including basic preparation of online quotations).• Assisting with post-booking procedure including requesting passenger lists and Advanced Passenger Information, rooming allocations and setting up final document packs.• Liaising with clients by telephone and e-mail.• Monthly analysis of client, industry and marketing data to produce contact lists.• General administration duties (including photocopying, filing and typing).KNOWLEDGE & EXPERIENCEEssential Skills & Experience• Ability to manage time and co-ordinate priorities effectively• Excellent interpersonal, written and oral communication skills• Attention to detail• A confident and polite telephone manner • Experience of working in an administration positionBeneficial Skills & Experience:• Financial and commercial awareness• Knowledge of the travel industry• An interest in travel• Knowledge of or an interest in Scouting and GuidingBENEFITS• 24 days holiday per year (increasing with length of service to a maximum of 27 days) in addition to all public holidays• Cycle to Work and Healthcare Cashback schemes• Contributory pension scheme• Flexible Working ProgrammeHOW TO APPLYApplications should be addressed to Katie Boyden and include a CV with a covering letter stating:• Your current role and salary • Where you saw this vacancy advertised• Why you are a suitable candidate for this positionClosing date: 28th February 2020 Required skills

  • Administrator
  • Senior Administrator
  • Team Administrator
  • Keyskills :
    Administrat Seni Administrat Team Administrat

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