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| Job Location | Pride Park |
| Education | Not Mentioned |
| Salary | 19,770 - 20,770 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
Location: Pride Park, Derby - FULL TIME Customer Service Advisor in Partnership with our ClientSalary: £19,773 + BonusOperational Hours: Monday to Saturday 8am - 6pm Great work/life balance with No Sundays and 1 in 3 SaturdaysJob Type: Permanent 37.5 HoursWhats in it for you£19,773 per annum with fortnightly pay A work schedule of Monday - Saturday 21 days holiday (plus Bank Holiday allowance), increasing 1 day per year of service Refer a friend to work for us and you get £750! Healthshield - which includes optical and dental benefits Discounts in high-street shops and restaurants Lots of incentives, activities, and events (Covid permitting)What will you be doingThis is an exciting opportunity to join a dynamic team as a Customer Engagement Advisor in partnership with our client. You will be speaking to customers who have got questions about their account, a query about their billing or might be having a slighttechnical issue. Being the first point of contact with customers, you will be required to listen and identify the needs of customers, delivering excellent customer service in the process. They might also ask you about general billing, other service requests,or you may need to handle and resolve a complaint for themWho we are looking for Proven successful experience in customer service Great communicator in both voice & writing Have a passion for people, & strive to deliver success every day Experience of working to & achieving targets The ability to self-motivate & support and inspire your fellow customer retention professionals Thrives on working in a challenging & fast paced environment Ability to effectively handle complaints by having good quality conversationsTop candidates will be contacted to take part in our recruitment process for this Inbound Customer Service role. Our team aim to be in touch within 24 hours so please keep an eye out on your emails and phoneGood Luck!