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Job Location | Prestwich |
Education | Not Mentioned |
Salary | £22,800 - £25,100 per annum, inc benefits |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time |
Job Title: Trust Services Partner (Onsite Operations/Relationship Partner)Location: Greater Manchester Mental Health NHS Foundation Trust Salary: £22,800 - £21,100 per annumHours: 37.5 per weekDo you exceptional Operations Relationship Skills Are you keen to work for a growing organisation with a fantastic culture and can offer career progressionIf Yes this is the perfect role for you!Please note occasional travel to other sites within the region is required for this role. Therefore the successfully appointed candidate will be required to hold a valid driving licence and have access to a vehicle.This critical role for the local NHS Trust provides on-site customer support for the Trust ward managers and NHSP bank workers (flexible workers) ensuring all contact with NHSP is quick, simple and helpful. Both the ward manager and worker will look to the on-site Trust Services Team (TST) for support and will expect expert advice and guidance for prompt query resolution for any enquiry that the NHSP National Service Centre are unable to help with.The aim of the on-site team is to facilitate filling bank shifts whilst ensuring the workers requirements are also met or exceeded. Key to success in this role is to establish strong working relationships with both the ward manager and flexible worker communities, prioritising pro-active tasks to pre-empt process or service issues with the end goal of delighting our customers; our aim is to be a "customer obsessed" organisation.Responsibilities:• Develop and maintain strong organisational knowledge of both NHSP and the local NHS Trust including contractual obligations and agreed performance metrics• Identify, establish and build relationships with key NHSP centre colleagues that are responsible for the remote delivery of service to your customers• Deliver and promote the high standards of NHSP to existing and potential flexible workers, acting as an NSHP ambassador• Connect, foster trust and establish ongoing relationships with key ward managers• Attend daily staffing meetings, bed meetings, staffing huddles with the ward managers and respond accordingly to both urgent and longer-term staffing needsAbout The Candidate