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Customer Service Advisor

C4S Search Ltd
Job LocationPostwick
EducationNot Mentioned
Salary20,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

LOCATION: NorwichPACKAGE: £20,000 per annum.

  • BUPA Healthcare!
  • 25 days annual leave
  • Offers at leading retail partners
  • EV leasing discounts for yourself, friends and family
  • Contributory Company pension Scheme
  • Group Life insurance
  • Employee Assistance Program (EAP)
  • On-site parking
WAY OF WORKING: 40 hours per week, Monday-Sunday. Shifts are between 5am-11pm.THE BUSINESS: A fast growing tech-enabled sustainable energy business whose purpose is to deliver sustainable energy and tackle climate change.THE OPPORTUNITY:
  • Drive lead generation into electric vehicle solutions through customer engagement and knowledge of the products
  • Deliver an awesome customer experience of showcasing Electric Cars at the UKs First Electric Forecourt
  • Maximise facility utilisation and drive brand advocacy through membership sign-up
  • Use in-store technology on new car leasing processes. Make this process seamless, fast, and enjoyable for customers
  • Act as a keyholder and Duty Manager of the Electric Forecourt as required.
YOUR KEY SKILLS:
  • You must have a minimum of 1 years customer service experience within a retail, leisure or hospitality environment.
  • A knowledge of electric vehicles is desirable
  • Able to approach work with positive energy and integrity
  • Cordial and professional with excellent customer facing skills
  • Computer literate. Must be a proficient user of Microsoft suite of packages including Word, Outlook, Excel and PowerPoint, where needed.
  • Flexible and willing to work a range of early/late shifts, weekends, and bank holidays.

Keyskills :
Customer Service

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