Naukrijobs UK
Register
London Jobs
Manchester Jobs
Liverpool Jobs
Nottingham Jobs
Birmingham Jobs
Cambridge Jobs
Glasgow Jobs
Bristol Jobs
Wales Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Customer Service Team Member

BCA
Job LocationPortbury
EducationNot Mentioned
Salary19,700 - 25,300 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Who are weWere the biggest name in Europes vehicle remarketing industry, selling 1.3m vehicles per annum, across 60 locations and with a turnover of £2billion. We believe our people are the best in the business, they are friendly, expert and professional.Salary: £19,700 - £25,300 per annumLocation: Portbury West Dock, BristolWorking Hours: 4 on 4 off (06:0018:00) OR MondayFriday (40 hours per week)Main purpose of the job:This role is an integral part of the buyer experience team at the centre. Lead great in-person interactions with visitors to sites. Organise prompt and accurate answers to queries submitted by phone, in person or through email/Salesforce. Offer high levelsof customer service and quality resolutions to buyer, seller, and third party queries and disputes.Main responsibilities:

  • Handling all buyer-facing interactions
  • Manage and co-ordinate responses to queries submitted via Salesforce or email
  • Resolving customer queries, claims and complaints face-to-face, by phone and in writing to a high standard, in line with BCA policy
  • Supporting the development and improvement of the customer experience at site
  • Escalating more complex issues to the relevant co-ordinator or manager
Skills and experience required:
  • Competent Microsoft Office and Salesforce knowledge
  • Previous customer service experience
  • Confident administration skills with excellent attention to detail
Why choose BCA
  • Onsite parking
  • Employee Assistance Programme
  • Eye care scheme
  • Access to BCA Rewards which provides online and store discounts with a range of retailers
  • Cycle to work scheme
  • Training/apprenticeship offerings
  • Deals on new cars
We try to make working for BCA rewarding in every sense, including a positive work environment, training and development opportunities as well as exciting career options. If youre looking for a career that has great teamwork, training, rewards, long-termscope and is going places - apply now!Our policy is to employ the best-qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation,religion, belief or disability.

APPLY NOW

Customer Service Team Member Related Jobs

© 2019 Naukrijobs All Rights Reserved