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Job Location | Portbury |
Education | Not Mentioned |
Salary | 11.10 per hour |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Customer Service AdministratorGi Group are currently recruiting a Customer Service Administrator to join our Automotive client in PortburyMain TaskUnder the supervision and co-ordination of the Administration Manager the main task is to provide an efficient service for Additional Works customers by coordinating the preparation of vehicles ready for dispatch, while adhering to company rules and Health& Safety Regulations.£11.10 per hourMonday to Friday - 8am-5pmMain Responsibilities* To provide support to the Administration Department and fulfil all aspects as set out* To support in the management and maintenance of Additional Works Customers * To produce all necessary reports as required by Additional Works* To manage and maintain Fuel and Ply Lining Invoices for dealers* Liaise and instruct Departments to meet customer demands.* To learn all job aspects related to the Customer service department in order to achieve Multi Skills and cover for holiday and sickness relief.* Booking all vehicles for delivery through the transport department.* Maintaining and update the database with call offs, delivery addressed and delivery dates.Key Responsibilities* Daily management of the Additional works accounts under the control of the Customer service Supervisor.* Ordering ply-lining and decals for vans as per customer request.* Ensuring PDI Department in factory complete the pre delivery inspection process as required.* Sending spare keys to customers as requested.* Providing POD as requested by the customer.* To communicate and work well within a team and liaise effectively with colleagues.* To familiarise yourself with the workings of all the departments at the company and assist as required.* To take reasonable care or your own health and safety and co-operate with line managers to enable compliance with company Health & Safety Rules.* To undertake such other duties and responsibilities to meet the demands of the business and customers.* To liaise with parts department for creation of tender Quotes and parts ordering.Key Skills* Computer literate and confident using Microsoft Office packages* Able to multi task* Able to meet tight deadlines* Good administration skills* Able to communicate at a high level both verbal and writtenIf you wish to apply or if you require further information, please contact Kate on orGi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited and Grafton Professional Staffing Limited. We are committedto protecting the privacy of all of our candidates and clients. Following some recent changes to data protection laws we have updated our Privacy Policy. To view a copy and to help you understand how we collect, use and process your personal data please visitthe Privacy page on our Gi Group UK website.