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| Job Location | Port Talbot |
| Education | Not Mentioned |
| Salary | 10.29 - 11.53 per hour |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Temporary , full-time |
Acorn by Synergie is currently supporting our client in the Baglan area of Port Talbot to recruit for PA/Admin person for a full-time position (37.5 hours per week), working Monday to Friday.As the Personal Assistant you will at the request maintain personal staff records for staff, ensuring that sickness details, and personal data are kept up to date in a professional and confidential manner. Report any concerns on a monthly basis back to LineManager.* Receive and record incoming mail, dealing with as appropriate and prioritise accordingly* Maintain effective procedures and systems for recording and filing information* Establish and maintain the paper and electronic diary, ensuring they are kept up-to-date regularly (this will involve complex scheduling and re-arranging of diaries)* Identify new policies, procedures and guidance which may impact upon the management of the office* Uses own initiative to implement these policies where they may impact upon the Office* Take full responsibility for providing advice on a wide range of matters related to work to patients and staff, resolving them or referring them to the most appropriate person during periods when absent from the office* In the absence of the manager responsible for prioritising work requests and identifying high priority requests which need to be passed within the team for urgent action* Signpost enquiries to other staff where possible* Utilises high levels of communication when liaising directly with internal and external stakeholders on behalf of the Head of Nursing as many of the subject issues are complex and or sensitive, this will require tact and diplomacy* Deal sensitively and appropriately (in person or by phone) with distressed/angry patients, complainants or members of staff* Use tact and diplomacy at all times to ascertain the cause of the complaint and to establish the most appropriate mechanism for dealing with the issues raised (there may be barriers to understanding when dealing with patients, members of the public who mayhave mental health issues or recently bereaved relatives)Role requirements:Applicants to this role will need good IT and email skills, will be able to understand and maintain confidentiality, and have excellent organisation/time management and communication skills.For more information on this job role, please get in touch with Laura Pinnock at Acorn by Synergie.Acorn by Synergie acts as an employment business for the supply of temporary workers.
Keyskills :
Administration