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| Job Location | Pontllanfraith |
| Education | Not Mentioned |
| Salary | 22,000 - 24,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent, full-time |
We are pleased to announce that a position for an IT Support has arisen within the IT Team based in Blackwood.The primary purpose of this role is to support the user base within Blackwood and across all sites. We are looking for an enthusiastic individual who has experience in an IT Support role who can hit the ground running.The role will be primarily office based, with flexibility for working from home.Responsibilities:Monitor the IT Support helpdesk system and respond and resolve issues raised. Work on multiple projects simultaneously while meeting schedule, cost, and quality controls.This is a summary of the key tasks and responsibilities and is not intended to be an exhaustive list. The job may change over time to reflect the changing needs of the organisation, as well as the personal development of the post holder.Skills:Excellent problem-solving skills.Highly organized and self-motivated.Ability to multi-task on various projects at any one time and be able to work under pressure to tight deadlines.Experience interacting across departments and with external customers and suppliers.A good appreciation of business demands.Strong communication skills, both written and verbal.Active Directory and Group PolicyRequirements:Previous experience in an IT Support role or similar.A good understanding of IT applications of the following is essential - Office 365, Windows 10, Microsoft 365 Admin Center.Proactive, strong communication skills Committed, professional team worker, with a willingness to develop furtherPreferable:Understanding of VLANs, DHCP, routing, DNS, infrastructure equipment ( e.g network switches and servers) Experience with manufacturing ERP software, particularly Syspro.Relevant technical qualificationsUpon applying for this position you are giving authorisation for Clear Sky Recruitment Ltd to contact you regarding this vacancy and other vacancies our team feel that may be suitable for you. We will not present your CV to any clients without your consent.We will contact you if your CV is of interest to our client and if you are unavailable, then we will message you via the Clear Sky Recruitment App or via SMS. It will be your responsibility to reply to our messages.If you havent yet downloaded our app, go into the Apple Store / Google Play Store and search Clear Sky Recruitment.