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Job Location | Plymouth |
Education | Not Mentioned |
Salary | 35,000 - 38,000 per annum, negotiable, inc benefit |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Third Line Technical AnalystPlymouth Hybrid working 2 days WFHSalary - £35k-£38kCPS are working with a Plymouth based tech company looking for a Third Line Technical Analyst or an experienced high Second Line Engineer looking to make the next step up.The role:*Respond to client requests within support agreement targets.*Provide remote desktop and server support.*Point of escalation for Technical Analysts.*Proactive management of client networks.*Build rapport with all new and existing clients to develop positive working relationships.*Co-operation to promote the development of the support team and the success of the company as a whole.*Call logging and regular feedback to the Technical Support Team Leader and Service Desk Manager.Candidates skills/experience:*Experience within a similar 3rd line support role or strong 2nd Line experience looking to take step up *Strong networking and infrastructure knowledge *Virtualisation, VMWare/HyperV, Veeam, Switching, Routing etc.*Microsoft office*Microsoft windows*Active Directory*Office 365Contact Sebastian Scott - CPS Group UKBy applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or writtenpermission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found here https://company-policies