Import Assistant

Job Description

An exciting and challenging opportunity has arisen for a hardworking and pro-active individual to join the Companys Import Department which deals with the shipments in excess of 10,000 containers a year. They are looking for a highly motivated candidatewith excellent attention to detail and who can demonstrate strong organisational, communications and IT skills. Experience in Excel is essential.As an Import Assistant you will be working closely with the Shipping Co-Ordinator and Senior Team. This key role will focus on the scheduling of our container deliveries to our various UK DC locations. Coordinating our containers to ensure the DC deliveryslots are maximized, whilst considering the many priorities, site restrictions and cost implications is a challenge, and a constant puzzle to fix! It is not for the faint hearted but rewarding if you enjoy the buzz.Although this crucial role specializes in our containers you will also be required to support, oversea and cover the UK land deliveries with the existing team as necessary.The department is extremely busy, so the ability to multitask, and demonstrate you can work under pressure, whilst maintaining a high standard of work with clear communication and accuracy is essential.The role will suit someone who enjoys a challenge, likes problem solving and who works best when under pressure. The department offers a unique opportunity to experience end to end requirements of international logistics. You will need to have excellentcommunication skills in this scheduling role which involves a lot of telephone and email work. Reviewing, preparing, and communicating the delivery schedules to our agents & DC sites is crucial. You will need to build a good working relationship with allthe key stake holders of the business.Responsibilities

• Scheduling container deliveries
• Reporting & communication of delivery schedules to all parties
• Booking in UK / EU deliveries to our Distribution Centres within our set booking structure
• Reviewing / issuing of daily reports
• Investigating and resolving delivery issues (no shows, late arrivals, additional costs incurred)
• Updating & monitoring of information onto our bespoke intranet-based system
• Monitoring, scheduling and invoicing our Backload service.
• Investigating, raising & resolving claims with agents, suppliers (UK & International)
• General assistance, reporting and communication between the various departments (DCs, Agents, Buying, Logistics, Supply Chain)
• General Admin & correspondence within the import dept

Skills & Requirements:

• Excellent attention to detail, accuracy and consistency of work
• The ability to communicate effectively with a range stakeholder
• The ability to work calmly when under pressure
• The ability to pick things up quickly
• The ability to multi-task
• Commitment and confidence with strong administrative, organisational and prioritisation skills
• Proficient written, numerical, analytical and IT skills, particularly Excel (VLOOKUPs and Pivot table use required)
• Optional - experience of working within the international shipping industry or haulage services would be an advantage
• Experience in freight, haulage, or scheduling would be an advantage