Customer Service Representative

Job Location	Petersham
Education	Not Mentioned
Salary	£30,000 - £45,000 per annum
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent, full-time

Job Description

Customer Service Representative - International CompanyRichmond, Surrey -£35,000 - £45,000 + Excellent BenefitsAs an established, growing company the role of Customer Service Representative is an integral part of the company. You will enjoy working in attractive riverside offices in central Richmond, representing a leading US manufacturer with an enviable USD 1 billion plus annual sales posting. This is a new role created out of company growth and will join an established, international team. Full training will be given but you will have experience of giving exceptional customer service to a range of international customers, experience of SAP, fluency in English and at least one other European language is essential.As Customer Service Representative you will be responsible for:

Maintaining strong commercial relationships with diverse customers across Europe, Middle-East, North Africa and India, coordinating the information flow to/from the company in London and production facilities in USA, Canada and France (Sales Managers, Production Scheduling, Transportation and Credit)

Receiving, entering and controlling price and volume of orders, using the company’s (SAP) ERP system

Monitoring and adjusting inventory levels at consignment warehouses at European ports, working closely with the company’s logistics contractor in Germany

Cross company communication with France, US, Canada.

Providing basic office support to 2 London-based Sales Managers

The successful candidate for the role of Customer Service Representative will:

Be degree educated (or equivalent)

Have Fluency in English and at least one other major European language

Have provencustomer service experience in an international commercial environment

Be an experienced user of SAP, ERP system, plus PC software such as Microsoft Office (especially Excel)

Have an open, personable nature with ability to get on with people from other cultures

Be a self-starter, capable of working alone at times

In return the Customer Service Representative will receive a basic salary of £35-45,000 (dependent on skills and experience) 25 days holiday plus bank holidays, fantastic pension – company contribute 15%, BUPA private medical insurance including cover toward dental care, contribution to gym/fitness activities, annual reviews, potential travel opportunities and on completion of training the option to work from home where needed.To apply for the job click apply and send us your CV

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