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Private Banking Manager non certified - Peterborough

eFinancialCareers
Job LocationPeterborough
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Job IntroductionThe post holder will be responsible for the maintenance and development of a customer portfolio. They will be responsible for the winning and on-boarding of new customers via proactive and focused business development activities. The post holder will have full responsibility for all aspects of customer relationships within the portfolio. This will include identifying mortgage needs (albeit support will be provided in delivering Regulated Mortgage activity) including preparation of creditapplications, customer analysis, annual reviews, documentation completion, covenant compliance and profitability. Main Responsibilities

  • Responsible for the maintenance and development of a portfolio of private banking customers. Building relationships with customers and ensuring customer satisfaction through the provision of excellent customer service.
  • Identifying, meeting and winning prospective new customers/introducers by outlining how we work and what we can offer in terms of service and facilities.
  • Demonstrating a sound understanding of, and an ability to work within the Credit Policy, ensuring lending decisions are within the lending discretion awarded by the Branch Manager.
  • The ability to interpret financial information provided by customers, evaluate lending propositions, assess & formulate risk ratings correctly and structure transactions.
  • To develop and maintain a sound understanding of the local market, and to maintain relationships with professional firms and introducers.
  • Being able to demonstrate an ability to identify and offer customers on a needs basis, the appropriate non MCOB regulated Handelsbanken product/s, whilst also being able to communicate succinctly all the relevant features, benefits and risks.
  • General administration, preparation of legal documentation for accounts, personal loans and mortgages, maintaining customers files (including CDD/AML requirements), preparing annual reviews and making payments.
  • Working with the rest of the Branch team to ensure the highest levels of (i) customer service, and (ii) Good Administrative Order, as well as working together to achieve the goals on the Branch Business Plan
Ideal Candidate Research (by Harvard University) shows that women are particularly likely to second guess themselves and not apply - so if you are worried you dont meet all the criteria, get in touch anyhow and let us do the worrying...
  • Excellent customer service skills
  • Good understanding of credit processes and personal customer product offering
  • Excellent verbal and written communication skills
  • Ability to build strong professional relationships at all levels and represent Handelsbanken effectively
  • Interpersonal skills and the ability to work well and impact people at all levels
  • Integrity and discretion
Company Information Handelsbanken is a relationship bank with a decentralised way of working, a strong local presence thanks to a nationwide network of branches, and a long-term approach to customer relations. Each Handelsbanken branch operates as a local business enabling itto make decisions at a local level and provide a bespoke service. The focus is always on the need of the individual customer and not on the sale of specific products. The Bank is deeply committed to embedding good equality and diversity practice into all of our activities. This is so that we are an inclusive, welcoming and inspiring place to work that encourages everyone to apply, regardless of socio-economic background,age, disability, pregnancy and/or parental status, race (including colour, nationality, and ethnic or national origin), veteran status, marital and civil partnership status, religion or belief, sex, gender reassignment or sexual orientation. Check our Handelsbanken website for further information At Handelsbanken, we deeply value our unique culture and values including trust in and respect for each individual. We take pride in nurturing a work environment where people flourish, and where they are empowered to take decisions in their areas of expertise.We take a long term perspective in everything we do and want each employee who joins us to build a long terms successful career with the Bank. What is in it for you
  • We have a wide range of learning and development available, empowering and enabling our colleagues to take ownership of their own development.
  • Competitive Salary and an extensive range of benefits is provided, including private medical insurance, income protection and life assurance
  • A market-leading pension contribution of 15% paid by the bank, which can be invested in a wide range of funds (including ESG and Shariah funds)
Application next steps Your journey with us begins once you have submitted your application. One of our Handelsbanken recruiters will be reviewing your details and will later organise a phone conversation if you match the role requirements. If there is a mutual fit, we will extendan invitation for you to participate in an interview. There will be a two stage interview process including an initial coffee chat then a more formal competency based interview. How can we support you to be your best self Our Talent Acquisition team will be happy to provide support e.g. if you need additional time to prepare for an interview or you have any requirements for any part of the interview/hiring process - just let us knowby email . #LI-JS1

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