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Job Location | Perry Barr |
Education | Not Mentioned |
Salary | £9.50 per hour |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time |
£9.50ph B42 Location SF Group are recruiting a Warehouse Supervisor for a leading multi-channel retailer based in Birmingham with a sustained focus on growth. Our culture is entrepreneurial and fast paced, our vision is simply to be the best online retailer of the goods we sell. As the business grows, so too does the demand to ensure we provide the very best service to our customers. An exciting opportunity has arisen as we continue to expand and develop, for a Warehouse Supervisor. Within the warehouse, we require a dedicated goods in/returns supervisor, to oversee and manage the daily goods in process, this will cover various aspects of goods in, including supplier deliveries and customer returns. Key Duties will include: - Diligent in checking and booking in of goods in onto warehouse Brightpearl system - Creating processes and policy for goods in - Creating the policy and procedures for customer returns - Creating the policy and procedures for supplier returns - Implementation of the correct processes for both customer and supplier returns - Achieving the required targets for processing of returns and supplier returns - Reporting the Warehouse manager and Operations manager on key KPIs - Maintaining effective stock control of all returned units I the warehouse - Oversee the testing of returned units and ensure any faulty units are identified - Inputting and processing of customer returns in the Brightpearl system - Creating courier claim cases and working closely with the customer service team to ensure these are raised on time Core Skills Required: - Process driven - Problem solving skills - Pro-active forward planning - IT literate - Time management and prioritisation - Flexibility in working hours - Accountable - Good communication, both verbal and written Terms: - Full-Time Permanent - 42.5 hours per week - Monday - Friday (Including Weekends) - £9.50 per hour - Reports to - Warehouse Manager