Telecoms Manager - Onsite In Birmingham

Job Description

Telecoms Manager - Onsite In BirminghamWe are currently recruiting for a number of Telecoms Managers for our client who are a Leading Managed Services Provider to join an exciting project in Birmingham.Candidates who have worked as Project Lead / Project Coordinators / Network Managers / Telecoms Managers in a telecommunications/networking industry can also apply.Location: 5 days a week onsite in Birmingham - expenses paid for non local candidatesRole PurposeThe role holder works with under general direction with substantial responsibility and autonomy for planning and delivering their work. Recognized as a knowledge leader, supporting less experienced staff, the role holder performs varied and complex technicaland professional activities and investigations, along with taking an analytical and systematic approach to problem solving. The role holder also delivers medium/high complexity work packages as part of customer implementation projects.Skills Required:Strong Project Management, motivational and people management skills.In-depth knowledge and understanding of the entire scope of Venue Telecoms services and a familiarity of other technologies.For example: -

• WAN circuit delivery
• LAN networking - including switches, access points (wireless and physical), fibre and copper installations, etc.
• IP telephony.
• Though this is a management/coordination role, previous hand on experience in delivering venue telecoms and networking technology (above) would be a bonus.
• Excellent customer service skills.
• Experience of working in a live operational support environment, including the resolution of incidents and the proactive monitoring of telecom services.
• Experience of managing 3rd party suppliers (some contracted by Client, some by the OC) and integrating them into a one team culture.
• Ability to accept a significant level of responsibility and accountability.
• Ability to work in a multi-stakeholder, multi-cultural and international team environment.
• Ability to work in a high-pressure environment.
• Ability to quickly understand complex problems and devise effective solutions.
• Excellent communication and interpersonal skills.
• Flexible approach to working hours.

Responsibilities

• Management, motivational and people management skills.
• In-depth knowledge and understanding of the entire scope of Venue Telecoms services and a familiarity of other technologies. For example: -
• WAN circuit delivery
• LAN networking - including switches, access points (wireless and physical), fibre and copper installations, etc.
• IP telephony.
• Though this is a management/coordination role, previous hand on experience in delivering venue telecoms and networking technology (above) would be a bonus.
• Excellent customer service skills.
• Experience of working in a live operational support environment, including the resolution of incidents and the proactive monitoring of telecom services.
• Experience of managing 3rd party suppliers (some contracted by Client, some by the OC) and integrating them into a one team culture.
• Ability to accept a significant level of responsibility and accountability.
• Ability to work in a multi-stakeholder, multi-cultural and international team environment.
• Ability to work in a high-pressure environment.
• Ability to quickly understand complex problems and devise effective solutions.
• Excellent communication and interpersonal skills.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment, marriage and civil partnerships, pregnancy or maternityor age