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BOS - Customer Service Assistant - Penicuik

Appcastenterprise
Job LocationPenicuik
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time or part-time

Job Description

End Date Thursday 02 February 2023 Salary Range £19,292 - £19,330 We support agile workingclick here for more information on agile working options.Agile Working Options Flexible / Variable Hours Job Description Summary A part time branch based opportunity working 30 hours per week Job DescriptionThis role is based in Penicuikcovering our friendlyPenicuikand Peebles branches working 30 hours a weekincluding Saturdays.Lloyds Banking Group is the UKs largest Retail and Digital bank, a leading insurer and mortgage lender with millions of customers to please.And with an employee benefits package you can tailor to suit your lifestyle a customer service role in BOS brings many exciting rewards...Well give you an initial cash package of£20,063 which will increase to £22,048 on 1stApril 2023. This is the full time equivalent salary.As well as giving you the following benefits:

  • Various share schemes (including free shares)
  • A generous pension contribution starting at 9% (rising to 15%) which comes with life cover of up to 8x salary.
  • Further discounts available on the weekly food shop, travel and electronics/mobile through our PerksAtWork scheme.
We also have a number of free health and well-being offerings as well as generous maternity/paternity/adoption leave policies.So you can be sure were investing in your future.So, about the role...Our colleagues are passionate about making a difference to customers, businesses and communities.Join them and youll get the opportunity to earn, learn and develop within an inclusive, organisation with genuine values.But were also driven by a clear purpose: to Help Britain recover...You could be greeting our customers at the welcome desk, helping them at the counter or working on other branch tasks.And youll learn to make the most of your best talenthelping people - using our latest in-branch technologies and digital services.We just need you to demonstrate the following qualities:
  • Honest and genuine, caring about helping people with their finances (no previous banking experience required)
  • The ability to quickly build relationships to give customers a fantastic experience.
  • Acting with care and integrity - taking time to resolve queries and giving our customers confidence in the service youre providing.
  • A genuine teammate - collaborating closely with branch colleagues to ensure your customers needs are met.
  • The flexibility to work in branches across the area and Saturdays when needed.
What else will we provideFrom Day 1 well provide all the training and support youll need and many of our colleagues also go on to gain industry qualifications or careers in the wider Group - theres a wealth of opportunities.Together well make it possibleWere really passionate about diversity and equal opportunity with industry recognition across gender, ethnicity, disability, LGBTQ+ and families.And just let us know if you need any reasonable adjustments made to our recruitment processes, and well try to accommodate them.So if you enjoy helping people and a new full time role with us appeals then get in touch and apply today, wed love to hear from you!Our roles often generate a considerable amount of interest and can close early. Dont miss out on this opportunity and apply today!At Lloyds Banking Group, were driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us youll have a key role to play in shaping the financialservices of the future, whilst the scale and reach of our Group means youll have many opportunities to learn, grow and develop.Were focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together were building a truly inclusive workplace where all of our colleagues have the opportunityto make a real difference.

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